Kimberly Martinez Escobar

The shop was called "What's The Scoop?"

• Collaborated with team members to ensure efficient operations and high-quality service delivery.
• Assisted in training new employees on operational procedures and customer service standards.
• Maintained cleanliness and organization of work area to promote safety and efficiency.
• Executed daily tasks in a fast-paced environment while adapting to changing priorities.
• Restocked on anything that need to be restocked.

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash drawer, ensuring proper cash handling practices.
• Collaborated with team members to achieve daily sales targets.
• Multitasked packing food, and taking orders.
• Made sure the customers were satisfied with there service.

• Welcomed guests and managed seating arrangements to optimize dining space
• Coordinated with kitchen staff to ensure timely food service and guest satisfaction
• Trained new hosts on company policies and best practices for guest interactions
• Resolved customer complaints promptly, maintaining positive relationships and loyalty