Kimberly McCarty
Warren,Michigan
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Team Leader Manager
Target
10.2017 - 04.2022
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Led employee relations through effective communication, coaching, training, and development.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
No Degree - Nursing
Macomb Community College
Macomb10-2026
Skills
- Workload management
- Staff development
- Meeting facilitation
- Coaching and mentoring
- Goal setting
- Team leadership
- Task delegation
- Decision-making
- Performance evaluations
Timeline
Team Leader Manager
Target
10.2017 - 04.2022
No Degree - Nursing
Macomb Community College
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