Kimberly McClure

Accounts Receivable

• Prepared mail and electronic invoices, for customers and vendors daily, and documented account updates
• Contacted High Dollar clients with past-due accounts to formulate payment plans and discuss restructuring options
• Set up new contracts within the accounting system and input correct terms for future payments
• Answered over 30 inbound calls daily pertaining to the reconciliation of delinquent accounts. Prepare status letters for current and 30-90 delinquent accounts
• Maintained good communication with clients and vendors to cultivate loyalty and satisfaction
• Identified, researched, and resolved billing variances to maintain system accuracy and currency.

• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Followed up on overdue payments and negotiated payment plans with customers to establish timely receipts of payments
• Managed and responded to correspondence and inquiries from customers and vendors.
• Utilized Microsoft Excel, QuickBooks, and Oracle software to manage accounts, invoices, and payments.

• Identified, analyzed, and interpreted trends or patterns in complex data sets.
• Review to reduce critical data points between the loan servicing system and loan documentation comparisons
• Used statistical methods to analyze data and generate useful business reports. Create various Excel documents to assist with pulling metrics data

• Prepared loan estimate with the new loan application and sent initial disclosures.
• Set up loan files with accurate fees according to selected loan programs and other loan parameters.
• Managed company disclosure timelines to maintain delivery standards and timetables.
• Maintained knowledge of loan programs offered through the bank.
• Reviewed financial documents, pointing out and correcting financial errors.