Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KIMBERLY MC ELROY

Redmond

Summary

Compassionate and dedicated professional with extensive experience in providing comprehensive support to individuals in need. Expertise in managing daily activities while prioritizing clients' well-being through tailored care plans that address unique needs. Proven ability to communicate effectively and solve problems creatively, fostering positive relationships and enhancing the overall quality of care. Committed to making a meaningful difference in the lives of those served through empathy and professionalism.

Overview

1
1
Certification
23
23
years of professional experience

Work History

Direct Support Professional

Opportunity Foundation Central Oregon
Redmond, OR
02.2024 - Current
  • Provided personal care for individuals with developmental disabilities in daily living activities, coordinated errands, appointments, and community outings to enhance quality of life
  • Performed cleaning, meal preparation, laundry, and safety checks to create a safe and supportive living environment
  • Achieved CPR certification, OIS, and Food Handlers
  • Developed personalized support plans based on individual needs and preferences to enhance quality of life.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.

Real Estate Assistant Processor

Hayden Homes, LLC
Redmond, Oregon
04.2021 - 08.2023
  • Reviewed real estate contracts to ensure accuracy and compliance with acceptance criteria
  • Reviewed/processed Change Orders, Terminations, Prelims, Miscellaneous Addendums
  • Analyzed email correspondence to manage workflow efficiently., organized, processed all work coming in through Outlook emails
  • Coordinated with sales agents and escrow to get homes closed
  • Maintained accurate records of earnest money deposits and tracked homes sold, completed, and closed

Certified Manager

McDonald's
Redmond, Oregon
04.2017 - 04.2021
  • Customer Service, cashier, Processed cash transactions accurately, and balancing
  • Leading & training new Crew Members, Managed daily shifts to ensure smooth operations
  • Taking orders, food/drink prep, Opened store by preparing equipment and displays, stocking and cleaning

Various Temporary Positions

Express Professional Services & All-Star Labor & Staffing
Redmond, Oregon
08.2009 - 03.2017

Office support, housecleaning, production, security detail & parking at events.

Real Estate Loan Underwriter

Columbia River Bank
Bend, Oregon
02.2003 - 09.2003
  • Coordinated with buyers, homeowners, escrow, title, and real estate brokers to gather documentation, provide status updates, and facilitate closing processes
  • Evaluated loan applications to ensure compliance with underwriting guidelines and risk assessment standards.
  • Analyzed credit reports and financial statements to determine borrower eligibility for various loan products.

Education

Associates Degree - Business

DeVry University
10-2022

Skills

  • Behavior redirection
  • Exceptional customer service
  • Customer support
  • Confidentiality practices
  • Ability to work well under pressure
  • Skilled at problem solving
  • Ability to research & locate information effectively
  • Organized & attention to detail
  • Record keeping
  • Cash handling
  • Multi-line phone operation
  • Proficient in Microsoft Office Suites
  • Time management
  • Written and verbal communication
  • Quick learner

Certification

NCRC Gold Certificate, Certified Oregon Q Care Customer Service,

CPR, & Food Handlers

Timeline

Direct Support Professional

Opportunity Foundation Central Oregon
02.2024 - Current

Real Estate Assistant Processor

Hayden Homes, LLC
04.2021 - 08.2023

Certified Manager

McDonald's
04.2017 - 04.2021

Various Temporary Positions

Express Professional Services & All-Star Labor & Staffing
08.2009 - 03.2017

Real Estate Loan Underwriter

Columbia River Bank
02.2003 - 09.2003

Associates Degree - Business

DeVry University