Kimberly McNair
Klamath Falls,OR
Summary
Dynamic administrative professional with a proven track record at The Klamath Tribes, excelling in client advocacy and resource navigation. Skilled in streamlining processes and enhancing communication, I foster trusting relationships while implementing trauma-informed care. Committed to improving service delivery and ensuring compliance, I effectively support vulnerable populations in accessing essential resources.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Assistant for Social Services
The Klamath Tribes
03.2023 - Current
- Collaborated with community organizations to expand access to essential services for vulnerable populations.
- Managed correspondence, including emails and phone calls, enhancing communication efficiency among departments.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Participated in outreach events to raise awareness about social service programs and connect individuals with necessary resources.
Caseworker
The Klamath Tribes
05.2023 - 01.2024
- Assessed client needs to develop tailored service plans and interventions.
- Coordinated resources and referrals for clients to ensure comprehensive support services.
- Facilitated communication between clients, social services, and community organizations.
- Documented case notes accurately in compliance with regulatory standards.
- Established trusting relationships with clients, fostering open communication and rapport building.
Food Service Worker
Sodexo Food Service
10.2015 - 06.2018
- Ensured compliance with food safety regulations, maintaining a clean and organized work environment.
- Assisted in food preparation and service, enhancing customer satisfaction through efficient operations.
- Conducted quality control checks on food products, ensuring adherence to company standards for freshness and taste.
Education
Associate of Arts - Oregon Transfer
Lane Community College
Eugene, OR06-2026
Skills
- Office administration
- Substance abuse awareness
- Self-care management
- Resource navigation
- Client advocacy
- Resilience building
- Trauma informed care framework
Certification
- Tribal Management Professional Certification, National Native American Human Resources - 08/13/2026
- National Institute for Trial Advocacy Klamath Tribes Trial Skills: Oregon Program Training - 6/25/2025
- Peer Support Adult Mental Health Training - 3/21/2024
Timeline
Caseworker
The Klamath Tribes
05.2023 - 01.2024
Administrative Assistant for Social Services
The Klamath Tribes
03.2023 - Current
Food Service Worker
Sodexo Food Service
10.2015 - 06.2018
Associate of Arts - Oregon Transfer
Lane Community College