KIMBERLY MEJIA
Miami,FL
Summary
I'm a detail-oriented Project Coordinator with experience managing timelines, resources, and team collaboration for successful project delivery. I am skilled in organizing tasks, maintaining schedules, and overseeing cross-departmental communications. I'm seeking to apply my coordination expertise to enhance team efficiency and success. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
16
16
years of professional experience
Work History
Business Administrator and Project Coordinator
MMejia Services, Inc.
Miami, FL
09.2023 - Current
- Manage financial tasks in QuickBooks, achieving 100% accuracy in invoicing and accounts receivable for over 50 clients
- Coordinate project workflows, schedules, and deliverables using Monday.com and Jira, while supporting project teams with data gathering, risk management, and client communication
- Assist with bookkeeping, tax filing, and expense analysis while maintaining organized project documentation and fostering client engagement
Elections Section Manager
Miami-Dade Elections
Miami, FL
08.2022 - 09.2023
- Developed multimedia training programs and web tools, enhancing data collection processes and reducing training time by 25% for all election personnel
- Coordinated Election Day operations, overseeing a team of 204 staff, achieving a 98% satisfaction rate in logistics and troubleshooting support
- Managed all legal files and contracts from initiation to execution, ensuring their safekeeping in compliance with state policies
Administrative Officer III
Miami-Dade Elections
Miami, FL
07.2021 - 08.2022
- Executed recruitment events and special projects, successfully increasing poll worker participation by 20% and streamlining election operations
- Managed all legal files and contracts from initiation to execution, ensuring their safekeeping in compliance with state policies
- Managed and maintained records of County poll workers, served as the primary point of contact for recruitment, and coordinated various recruitment events, including the High School Poll Worker Program
- Updated, proofread, and edited departmental content, including social media posts, security procedures, and newsletters; collaborated on SEO and quality control tasks
- Maintained internal voting databases, extracted and cleaned reports, and worked with various departments and third parties to support election cycles and special projects
Elections Supervisor
Miami-Dade Elections
Miami, FL
11.2019 - 07.2021
- Managed daily workflows and team collaboration, overseeing recruitment and payroll for 100 Administrative Troubleshooters, boosting efficiency by 25%
- Coordinated logistics for Election Day, successfully assigning 20 vehicles and 50 cell phones, enhancing operational efficiency by 25%
- Leveraged MS Office and Google Sheets to manage workflows, enhancing team collaboration and successfully implementing strategic recruitment processes
Personnel Specialist II
Miami-Dade Elections
Miami, FL
01.2019 - 11.2019
- Coordinated county-wide personnel activities and events, enhancing employee engagement by 25% while ensuring adherence to county, state, and federal HR compliance standards
- Entered, updated, and verified data accuracy in databases and spreadsheets while maintaining confidentiality of sensitive information
- Assisted with data management, reporting tasks, regular backups, and collaborated with personnel and senior management and to improve data processes
Personnel Specialist I
Miami-Dade Fire Rescue
Miami, FL
07.2018 - 01.2019
- Streamlined HR operations by coordinating FMLA/LOA, benefits, and payroll processes, ensuring 100% compliance with County policies and HIPAA regulations
- Managed HRIS database, monitored employee leave accruals, and conducted audits to ensure accuracy of leave records, payroll coding, and FMLA/LOA approvals
- Served as the primary point of contact for FMLA/LOA inquiries, provided guidance on policies, and processed special leave donations, troubleshooting system issues as necessary
Personnel Technician
Miami-Dade Fire Rescue
Miami, FL
01.2017 - 07.2018
- Conducted quarterly audits, achieving a 98% compliance rate and improving employee communication of policies and procedures
- Streamlined benefits administration, reducing response time for FMLA and LOA inquiries by 30% and enhancing employee satisfaction
- Processed employee enrollments, managed payroll deductions, and provided benefits support, including dental, vision, and medical insurance plans; handled inquiries and audits for accurate data management.
- Administered HR systems such as Oracle and PeopleSoft; managed employee time off; calculated merit evaluations, bonuses, and leave conversions; ensured timely payroll submissions
- Supported HR technology, including report writing and analytics; created appointments for new hires and Firefighter Trainees; provided training on internal systems and processes
Financial Sales Associate
Amscot
Miami, FL
09.2015 - 06.2016
- Assisted over 500 customers monthly, resolving inquiries and processing accounts receivable with a 95% satisfaction rate
- Managed phone calls, processed accounts receivable, and oversaw sales of various company products while ensuring compliance with company policies and legal regulations
- Delivered exceptional customer service with speed and enthusiasm, demonstrated strong cash-handling skills, and notarized documents as needed
General Manager
Jury Trans, Inc.
Miami, FL
06.2009 - 07.2014
- Streamlined HR functions, managing benefits, payroll, and recruitment for over 15 employees, while achieving 95% compliance with regulations
- Managed showroom operations and logistics, ensuring 100% compliance with state and federal regulations across all inventory transactions; streamlined delivery and accurate records for both in-house and third-party merchandise
- Managed all HR-related functions, including benefits, payroll, recruitment, and compliance with state and federal regulations; supported HR technology and analytics using Workday
- Coordinated special projects, customer service, and conflict resolution while maintaining relationships with vendors and stakeholders; provided software support and training on internal systems
Education
Master of Science - Management and Leadership
Purdue Global University
10.2023
Bachelor of Science - Healthcare Administration
Purdue Global University
04.2018
Associates of Arts - Drama Education
Miami-Dade College
06.2012
Skills
- Project Management
- Invoice Processing
- Planning and Organization
- Vendor and Client Management
- Cross-functional Team Collaboration
- Risk Management and Problem Resolution
- Documentation and Reporting
- Time Management and Multitasking
- Quality Assurance and Compliance
- Healthcare Administration
- Human Resources (HR)
- Team recruiting
- Executive support
- Computer proficiency and Microsoft office
Timeline
Business Administrator and Project Coordinator
MMejia Services, Inc.
09.2023 - Current
Elections Section Manager
Miami-Dade Elections
08.2022 - 09.2023
Administrative Officer III
Miami-Dade Elections
07.2021 - 08.2022
Elections Supervisor
Miami-Dade Elections
11.2019 - 07.2021
Personnel Specialist II
Miami-Dade Elections
01.2019 - 11.2019
Personnel Specialist I
Miami-Dade Fire Rescue
07.2018 - 01.2019
Personnel Technician
Miami-Dade Fire Rescue
01.2017 - 07.2018
Financial Sales Associate
Amscot
09.2015 - 06.2016
General Manager
Jury Trans, Inc.
06.2009 - 07.2014
Master of Science - Management and Leadership
Purdue Global University
Bachelor of Science - Healthcare Administration
Purdue Global University
Associates of Arts - Drama Education
Miami-Dade College
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