Kimberly Miller
Colorado Springs,CO
Summary
Hardworking and Creative individual with basic understanding of plants and flowers. Work Professional with complex design ideas. Customer Service in numerous areas including food and alcohol service and in special events such as banquets and corporate dinners.
Overview
14
14
years of professional experience
Work History
Loan Administration Specialist
ANB Bank
08.2020 - 12.2023
- Streamlined loan processing by implementing efficient workflow systems and task prioritization.
- Enhanced customer satisfaction with timely and accurate loan processing, maintaining clear communication throughout the process.
- Managed a high-volume pipeline of loans, consistently meeting deadlines and maintaining accuracy in documentation.
- Assisted in training junior loan processors, resulting in increased productivity across the team.
Patient Care and Insurance Specialist
Eye Care Center Of Colorado Springs
02.2010 - 03.2020
- Maintained thorough knowledge of policy coverage to accurately interpret and apply benefits during claim processing.
- Increased sales revenue with knowledgeable presentations of insurance products tailored to clients' needs.
- Reduced claim disputes by meticulously reviewing documentation and ensuring accurate assessments.
- Organized claim files, maintaining accurate records for future reference and auditing purposes.
- Collaborated with cross-functional teams to ensure accurate and efficient scheduling of resources.
- Reduced stress for patients and families through effective communication and empathetic support.
Education
No Degree - Emphasis On Design And Visual Communications
Pikes Peak Community College
Colorado Springs, COSkills
- Delivery Coordination
- Maintaining Freshness Standards
- Strong attention to detail
- Organizational abilities
- Merchandise Display
Timeline
Loan Administration Specialist
ANB Bank
08.2020 - 12.2023
Patient Care and Insurance Specialist
Eye Care Center Of Colorado Springs
02.2010 - 03.2020
No Degree - Emphasis On Design And Visual Communications
Pikes Peak Community College
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