Kimberly M. Maddux
Carrboro,NC
Summary
Attentive and detail-oriented professional with extensive experience in health, wellness, and customer service. Thrives in fast-paced environments and excels at connecting with diverse populations, including individuals with special needs. Passionate about fostering community, promoting equality, and supporting wellness, with a strong commitment to enhancing the quality of life for others.
Overview
11
11
years of professional experience
Work History
Administrative Assistant/Project Manager
Rachel's Natives
01.2021 - Current
- Offer support by managing client budgets, scheduling appointments and organizing itinerary
- Manage scheduling, all client communication and billing using Clover
- Create new garden designs that are focused on pollinators, native flora, and sustainable design
- Perform invasive plant removal and assist clients in designing and transforming landscapes
Bartender
The Glass Jug
03.2021 - Current
- Serve guests in a fast-paced environment, handling cash and credit card transactions
- Manage inventory and stock shelves as needed
- Organized community event and recruited volunteers to install pollinator garden
- Set up and run off site community events
- Serve high customer volumes during special events, nights, and weekends.
Emergency Housing Assistance Team Specialist
Orange County
04.2023 - 06.2024
- Reviewed, processed and approved applications for Emergency Housing Assistance
- Corresponded with clients and landlords via email, telephone, and face-to-face interactions about eviction status, court cases, updated ledgers etc
- Completed necessary documentation such as check request forms, landlord/tenant agreements, and ensured timely disbursement of funds
Spa Attendant/Coordinator
Arete Personal Optimization Studio
07.2019 - 03.2020
- Managed spa operations, including bookings, sales, and inventory
- Greeted and assisted guests, ensuring a welcoming environment
- Responded to emails, answered telephones, and maintained cleanliness
- Recommended and sold spa packages and memberships based on client's preferences and needs.
Long Term International Travel
Various
10.2017 - 05.2019
- Spent time working with farmers on several local orchards/farms picking and distributing fruit
- Helped build a large-scale hop farm from the ground up, gaining insight on business start-up, hop production, cultivation, and agricultural practices
- Worked in well-known food truck at one of the largest agricultural events in the country
Support Associate
The Arc of NC
03.2017 - 09.2017
- Provided support to individuals with developmental disabilities, promoting independence and inclusion in the community
- Assisted with personal development, communication skills, and reaching goals
Spa Coordinator/Float Specialist
Still Point Wellness
07.2015 - 09.2017
- Managed spa operations and coordinated schedule/appointments for massage therapists
- Oriented clients to sensory deprivation experience, sauna, etc. and maintained spa cleanliness
- Answered questions about spa, treatments offered and spa's amenities
- Greeted spa guests warmly to create positive first impression of establishment
Sales/Fitness Representative
Ladies Workout Asheville
08.2014 - 05.2017
- Provided customer service and membership sales, including facility tours and equipment orientation
- Communicated with clients and customers to gather, provide and share updated information on products and services
Cardiopulmonary Rehabilitation Assistant
Appalachian Regional Healthcare
01.2014 - 05.2014
- Assisted patients during rehabilitation sessions, monitoring vital signs and recording progress
Education
Bachelor of Science - Health Promotion, Global Studies
Appalachian State University
05.2014
500 - Hour Herbalism Certification -
Herbalism Roots
Denver, Co12.2022
Skills
- Attention to detail
- Flexible and adaptable
- Conflict resolution
- Data entry
- Written communication
- Task prioritization
- Cultural awareness
- Social perceptiveness
- Excellent communication
- Interpersonal communication
- Organizational skills
Timeline
Emergency Housing Assistance Team Specialist
Orange County
04.2023 - 06.2024
Bartender
The Glass Jug
03.2021 - Current
Administrative Assistant/Project Manager
Rachel's Natives
01.2021 - Current
Spa Attendant/Coordinator
Arete Personal Optimization Studio
07.2019 - 03.2020
Long Term International Travel
Various
10.2017 - 05.2019
Support Associate
The Arc of NC
03.2017 - 09.2017
Spa Coordinator/Float Specialist
Still Point Wellness
07.2015 - 09.2017
Sales/Fitness Representative
Ladies Workout Asheville
08.2014 - 05.2017
Cardiopulmonary Rehabilitation Assistant
Appalachian Regional Healthcare
01.2014 - 05.2014
Bachelor of Science - Health Promotion, Global Studies
Appalachian State University
500 - Hour Herbalism Certification -
Herbalism Roots
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