AI Technology
Kimberly Morris
Entrepreneur and Business Owner
Princeton,Tx
Summary
Qualification Summary:
Entrepreneurial and creative Founder with a track record of successful business ventures. Skilled in formulating strategic plans, creating new products and services, and developing business opportunities. Proven ability to lead teams, increase profits, reduce costs, and enhance customer service standards. Self-motivated professional adept at seizing opportunities for business expansion and innovation.
Overview
13
13
years of professional experience
Work History
Founder & CEO
O' Snap Photography
01.2015 - Current
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Established a successful business by identifying market needs and developing innovative solutions.
- Implemented efficient operational processes to optimize productivity and resource allocation.
- Defined company roles and responsibilities to establish and enhance processes.
- Developed strong partnerships with key industry players, contributing to an increased market presence.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Championed continuous improvement efforts within the organization, streamlining operations for increased efficiency.
Technology Account Executive
Creative Design
01.2014 - 12.2018
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Gained understanding of goals, objectives and processes to meet client business needs.
Customer Service Advocate II
Advanced Academics
01.2011 - 09.2013
- Analyzed customer feedback data to identify areas for improvement in processes and procedures.
- Collaborated with cross-functional teams to address complex customer issues and improve overall experience.
- Maintained and managed customer files and databases.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Utilized CRM software to track customer interactions, ensuring seamless handoff between support agents when needed.
Education
Associate of Applied Science - Computer Science
Skills
Customer Service
Affiliations
Member, Flash Film Academy
2017 - Present
• Actively participate in a community focused on content creation and business development.
• Engage in learning sessions on B2B sales strategies and navigating the business landscape.
• Collaborate with fellow members to share insights and experiences in running successful businesses.
• Commit to ongoing personal and professional growth as an entrepreneur.
Software
Zoom
Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementPaid time offTeam Building / Company RetreatsFlexible work hoursWork from home optionPersonal development programsStock Options / Equity / Profit Sharing401k matchPaid sick leaveTimeline
Founder & CEO - O' Snap Photography
01.2015 - Current
Technology Account Executive - Creative Design
01.2014 - 12.2018
Customer Service Advocate II - Advanced Academics
01.2011 - 09.2013
East Field Community College - Associate of Applied Science, Computer Science
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