Summary
Overview
Work History
Education
Skills
Timeline
SeniorSoftwareEngineer

Kimberly Motl

Mc Queeney,TX

Summary

Talented Repair Technician with 6 years of experience employing excellent communication skills and technical abilities to solve problems and provide outstanding customer service. Specializing in heavy equipment and small systems repair. Expert Repair and computer diagnostic's with great technical and mechanical abilities. Resolves faults by troubleshooting, diagnosing and fixing diverse problems. Adapts easily to challenges of each work assignment. Expert heavy and small equipment with great technical and mechanical abilities. Resolves faults by troubleshooting, diagnosing and fixing diverse problems. Adapts easily to challenges of each work assignment. Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional. Seasoned Installer with 4 years of experience working on construction job sites in full compliance with safety and quality requirements. Skilled at meeting challenging objectives and tight deadlines. Liaises with customers and contractors to accomplish projects on time. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable computer and repair with strong ability in computer. Offering diagnostics and repair. Highly organized, proactive and punctual with team-oriented mentality. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Dedicated student interested in applying excellent communication and interpersonal skills to a role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Outgoing person pursuing fulltime or flexible part-time employment with weekend and evening shift options and morning positions.

Overview

15
15
years of professional experience

Work History

Repair Technician/Computer Operator

Caterpillar
Seguin, TX
08.2016 - Current
  • Performed troubleshooting and repairs on a variety of electronic equipment, including computers, servers, and peripherals.
  • Installed and configured hardware components such as motherboards, memory modules, hard drives, processors, power supplies, and other related parts.
  • Diagnosed system malfunctions and identified solutions to resolve technical issues.
  • Repaired malfunctioning systems by replacing defective components or making necessary adjustments.
  • Tested repaired products for proper operation prior to returning them to customers.
  • Provided technical support and guidance to clients in resolving their computer problems.
  • Conducted preventive maintenance on computer systems by running diagnostics tests regularly.
  • Trained users on the use of newly installed software programs and applications.
  • Monitored system performance levels to ensure optimal performance of all hardware devices connected to the network.
  • Created detailed reports documenting repair procedures performed on each machine serviced.
  • Maintained accurate inventory records of spare parts used in repairing computers or other electronic equipment.
  • Replaced defective components with compatible replacements sourced from suppliers.
  • Ensured compliance with safety standards when performing repairs or servicing equipment.
  • Assisted in the installation of new operating systems and software packages.
  • Responded quickly to emergency repair calls from customers.
  • Resolved conflicts between different types of hardware or software programs.
  • Configured various settings for networks based on customer requirements.
  • Updated existing documentation regarding repairs made on machines serviced.
  • Developed strategies for improving efficiency in completing repair jobs.
  • Performed quality control checks on repaired items before returning them to customers.
  • Dismantled devices to gain access to and remove defective parts with various hand and power tools.
  • Reassembled equipment, completing inspections, testing or repairs.
  • Read and understood diagrams and schematics to accurately perform repairs.
  • Examined machines and equipment to diagnose or make repairs.
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Performed system and component failure analysis using diagnostic troubleshooting techniques.
  • Worked with the senior technician to inspect and validate repair parts.
  • Maintained equipment performance by cleaning and lubricating components.
  • Followed repair processes, driving high quality and short cycle time.
  • Communicated with management, engineering and quality departments to solve technical repair problems.
  • Tested parts and mechanisms to meet tolerances and product specifications.
  • Identified engineering documentation and maintenance manuals to assess design configuration and conduct repair actions.
  • Provided live camera-based support, facilitating remote repairs.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Kept records of parts and equipment used in projects to update inventory.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.
  • Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
  • Followed safety guidelines and wore protective gear when using power drills, circular saws and other power tools.
  • Disassembled dysfunctional machinery to perform root cause analysis and repair machine.
  • Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
  • Inspected materials and equipment regularly to check for potential hazards and machine defects.

Assistant Store Manager

Valero Gas Station
McQueeney, TX
06.2008 - 05.2023
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Created promotional campaigns to increase brand awareness and attract new customers.
  • Analyzed market trends to identify opportunities for product expansion or improvement.
  • Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
  • Coordinated with vendors to secure product availability at competitive prices.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Organized weekly meetings with department heads to review progress on key objectives.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Maintained inventory by checking merchandise to determine levels.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Coached and developed store associates through formal and informal interactions.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Oversaw coaching and guidance of store employees to foster advancement in work operations.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Delegated work to staff, setting priorities and goals.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Formed and sustained strategic relationships with clients.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.

Computer Car Operator Teamlead

Continental Automotive
Seguin, TX
09.2010 - 12.2015
  • Performed routine maintenance on equipment to ensure optimal performance.
  • Monitored and adjusted machine operations as needed for quality assurance.
  • Maintained cleanliness of work area and equipment in accordance with safety regulations.
  • Assisted in the setup of production lines according to customer specifications.
  • Verified accuracy of material measurements before loading into machines.
  • Ensured that all materials used were up to standard and free from defects.
  • Troubleshooted mechanical problems with machines, making repairs or adjustments when necessary.
  • Conducted regular inspections of machinery to identify any potential issues or malfunctions.
  • Adjusted feed rates and machine speeds as required during operation.
  • Operated various pieces of manufacturing equipment including lathes, milling machines, drill presses.
  • Documented daily production results accurately and completely.
  • Loaded raw materials into hoppers or other feeding devices prior to processing.
  • Followed established safety procedures while operating machinery and working around hazardous materials.
  • Checked product quality against specified standards at each stage of production process.
  • Reported any discrepancies or abnormalities in the production process immediately to supervisor.
  • Met deadlines for completion of assigned tasks efficiently and effectively.
  • Set up tools, dies, jigs, fixtures, gauges and other related parts for use in production operations.
  • Maintained records relating to product output numbers, scrap rate analysis, downtime reports.
  • Evaluated new products for compatibility with existing systems and processes.
  • Provided training assistance to new operators on proper machine operation techniques.
  • Kept abreast of changes in technology related to job duties through continuing education courses.
  • Reported failures, malfunctions or wear issues on equipment to supervisor.
  • Learned and followed safety and emergency procedures.
  • Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs).
  • Taught new employees machine operation techniques and important business procedures.
  • Rotated among various workstations, performing work necessary to meet production needs.
  • Inspected finished products to verify conformity to quality standards.
  • Collaborated with coworkers to perform projects quickly and meet business goals.
  • Maintained production and quality documentation.
  • Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
  • Troubleshot and diagnosed equipment malfunctions to minimize downtime.
  • Checked control panel and gauges during equipment operation.
  • Utilized hand and power tools and heavy machinery during manufacturing processes.
  • Handled various mechanical and technical machinery during manufacturing process.
  • Assessed and corrected jams in equipment.
  • Monitored product flow through feed conveyor.
  • Complied with environmental regulations when using, dispensing of, or handling hazardous and non-hazardous materials and waste.
  • Measured and graded batches of raw materials to feed into production machinery.
  • Set up and operated production machinery according to specific standards and protocols of company.
  • Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Used daily system logs to document production information, discussing issues with management.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Monitored production line, watching for pile-ups or jams.
  • Calibrated machines to adhere to quality standards and maintain required productivity levels.
  • Used hand trucks and forklifts to unload, load and transport items.
  • Produced quality products by palletizing, packaging and assembling finished items.
  • Met or exceeded target for on-time customer shipments.
  • Looked through work orders to determine type and quantity of materials needed for each production batch.
  • Separated products according to weight, grade and size of material to produce final product.
  • Measured and weighed items to meet quality standards and prevent waste.
  • Hand-assembled needed parts with bolts and screws.
  • Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
  • Classified defects from finished orders for record tracking and statistics.
  • Received incoming shipments and reviewed contents against purchase order for accuracy.
  • Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
  • Sorted product components on work tables to maintain maximum organization and productivity.

Education

High School Diploma -

San Angelo Central Highschool
San Angelo, TX
06.1990

Some College (No Degree) - Basics

San Antonio College
San Antonio, TX

Skills

  • System Testing
  • Component Replacement
  • Customer Service
  • Equipment Inspection
  • Equipment Repair
  • Safety Management
  • Invoice Verification
  • Mechanical Skills
  • Safety Requirements
  • Maintaining Components
  • Inventory Management
  • Customer Relations
  • Preventive Maintenance
  • Heavy Equipment Repair
  • Equipment Troubleshooting
  • Following Safety Practices
  • Diagnostics and Troubleshooting
  • Troubleshooting and Diagnostics

Timeline

Repair Technician/Computer Operator

Caterpillar
08.2016 - Current

Computer Car Operator Teamlead

Continental Automotive
09.2010 - 12.2015

Assistant Store Manager

Valero Gas Station
06.2008 - 05.2023

High School Diploma -

San Angelo Central Highschool

Some College (No Degree) - Basics

San Antonio College

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Kimberly Motl