KIMBERLY MULLIN
Evans,CO
Summary
Dedicated and proficient manager experienced in hiring top-notch sales associates and ensuring smooth, efficient, and highly successful store operations. Skilled at fostering staff cooperation and leading by example. A born leader and analytical problem-solver with a track record of success in team building and management. High-energy store manager with extensive retail experience, known for setting and enforcing consistent standards. A dynamic relationship-builder with an organized nature and sound judgment, focused on maximizing team efficiency.
Overview
21
21
years of professional experience
Work History
Store Manager
Famous Footwear
05.2023 - 06.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through coaching in the moment and positive feedback.
- This store was top 20 in the company.
Store Manager
Cato Fashions
01.2022 - 05.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Trained associates on exceptional customer service.
- Implemented new floorsets and ongoing merchandising,
Store Manager
Jockey
03.2020 - 01.2021
- Achieved a 20% comp (2020).
- One of five store in the company to achieve their black friday goal (2020).
- Received recognition for store improvements.
- This store closed due to failed lease negotiations.
MERCHANDISE MANAGER
JC PENNEY
05.2018 - 02.2019
- Executed floor sets for 6 departments. Supervised sales associates. Store organization and cleanliness. Closing procedures.
CO MANAGER
LUCKY BRAND JEANS
11.2016 - 05.2018
- Analyzed store reports and set daily sales goals. Delegated tasks to store associates. Assisted with floor sets remerchandising .Responsible for all store operations in store managers absence.
TALBOTS - CO MANAGER
KIMBERLY MULLIN
05.2012 - 11.2016
- Achieved 30% in sales increase. KPI Results were top 3 in district. Promoted from Assistant Manager to Co Manager.
- Analyzed store reports & set up daily sales goals.
- Trained and developed associates for customer servicing and selling skills.
- Organized backstock room and implemented monthly floor sets.
SUPERVISOR
ANN TAYLOR LOFT
08.2011 - 05.2012
- Set up daily tasks and communicate sales goals with associates.
- Assisted with floor sets and re-stocking sales floor. Customer service and selling skills.
HOME DEPARTMENT MANAGER
ROSS
11.2009 - 06.2011
- Daily merchandising of new merchandise. Re-organized and set up aisles for cleanliness and fresh new look. Designed and implemented new floor layouts for each aisle. Supervised front end.
STORE MANAGER
THE VITAMIN SHOPPE
08.2003 - 02.2008
- Opened new store and achieved 200% to sales goal first year.
- Hired and trained for a new store opening.
- Promoted associates to management positions.
- Accepted offer to manage highest volume store in district.
- Managed a third store in California with 32% increase.
Education
Some College (No Degree) - Business Administration And Management
Prairie State College
Skills
- Team leadership and coaching
- Relationship building and management
- Maximizing profitability
- Order management
- Strategic thinker
- Staff Manage
- Multitasking and Organization
- Customer Relations
- Problem-Solving
- Customer Service
Timeline
Store Manager
Famous Footwear
05.2023 - 06.2024
Store Manager
Cato Fashions
01.2022 - 05.2023
Store Manager
Jockey
03.2020 - 01.2021
MERCHANDISE MANAGER
JC PENNEY
05.2018 - 02.2019
CO MANAGER
LUCKY BRAND JEANS
11.2016 - 05.2018
TALBOTS - CO MANAGER
KIMBERLY MULLIN
05.2012 - 11.2016
SUPERVISOR
ANN TAYLOR LOFT
08.2011 - 05.2012
HOME DEPARTMENT MANAGER
ROSS
11.2009 - 06.2011
STORE MANAGER
THE VITAMIN SHOPPE
08.2003 - 02.2008
Some College (No Degree) - Business Administration And Management
Prairie State College
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