KIMBERLY MULLIN
Evans,CO
Summary
Dedicated and proficient manager experienced in hiring top-notch sales associates and ensuring smooth, efficient, and highly successful store operations. Skilled at fostering staff cooperation and leading by example. A born leader and analytical problem-solver with a track record of success in team building and management. High-energy store manager with extensive retail experience, known for setting and enforcing consistent standards. A dynamic relationship-builder with an organized nature and sound judgment, focused on maximizing team efficiency.
Overview
21
21
years of professional experience
Work History
Store Manager
Famous Footwear
Greeley, CO
05.2023 - 06.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through coaching in the moment and positive feedback.
- This store was top 20 in the company.
Store Manager
Cato Fashions
Greeley, CO
01.2022 - 05.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Trained associates on exceptional customer service.
- Implemented new floorsets and ongoing merchandising,
Store Manager
Jockey
Deer Park, NY
03.2020 - 01.2021
- Achieved a 20% comp (2020).
- One of five store in the company to achieve their black friday goal (2020).
- Received recognition for store improvements.
- This store closed due to failed lease negotiations.
MERCHANDISE MANAGER
JC PENNEY
Garden City, NY
05.2018 - 02.2019
- Executed floor sets for 6 departments. Supervised sales associates. Store organization and cleanliness. Closing procedures.
CO MANAGER
LUCKY BRAND JEANS
Deer Park, NY
11.2016 - 05.2018
- Analyzed store reports and set daily sales goals. Delegated tasks to store associates. Assisted with floor sets remerchandising .Responsible for all store operations in store managers absence.
TALBOTS - CO MANAGER
KIMBERLY MULLIN
Deer Park, NY
05.2012 - 11.2016
- Achieved 30% in sales increase. KPI Results were top 3 in district. Promoted from Assistant Manager to Co Manager.
- Analyzed store reports & set up daily sales goals.
- Trained and developed associates for customer servicing and selling skills.
- Organized backstock room and implemented monthly floor sets.
SUPERVISOR
ANN TAYLOR LOFT
Lindenhurst, NY
08.2011 - 05.2012
- Set up daily tasks and communicate sales goals with associates.
- Assisted with floor sets and re-stocking sales floor. Customer service and selling skills.
HOME DEPARTMENT MANAGER
ROSS
Yucaipa, CA
11.2009 - 06.2011
- Daily merchandising of new merchandise. Re-organized and set up aisles for cleanliness and fresh new look. Designed and implemented new floor layouts for each aisle. Supervised front end.
STORE MANAGER
THE VITAMIN SHOPPE
Palm Desert,CA
08.2003 - 02.2008
- Opened new store and achieved 200% to sales goal first year.
- Hired and trained for a new store opening.
- Promoted associates to management positions.
- Accepted offer to manage highest volume store in district.
- Managed a third store in California with 32% increase.
Education
Some College (No Degree) - Business Administration And Management
Prairie State College
Skills
- Team leadership and coaching
- Relationship building and management
- Maximizing profitability
- Order management
- Strategic thinker
- Staff Manage
- Multitasking and Organization
- Customer Relations
- Problem-Solving
- Customer Service
Timeline
Store Manager
Famous Footwear
05.2023 - 06.2024
Store Manager
Cato Fashions
01.2022 - 05.2023
Store Manager
Jockey
03.2020 - 01.2021
MERCHANDISE MANAGER
JC PENNEY
05.2018 - 02.2019
CO MANAGER
LUCKY BRAND JEANS
11.2016 - 05.2018
TALBOTS - CO MANAGER
KIMBERLY MULLIN
05.2012 - 11.2016
SUPERVISOR
ANN TAYLOR LOFT
08.2011 - 05.2012
HOME DEPARTMENT MANAGER
ROSS
11.2009 - 06.2011
STORE MANAGER
THE VITAMIN SHOPPE
08.2003 - 02.2008
Some College (No Degree) - Business Administration And Management
Prairie State College