Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Kimberly Myers-Ryans

Kimberly Myers-Ryans

Greeneville,TN

Summary

Proactive and resourceful Administrative Coordinator with a background in mental health services. Organized professional who works easily with staff, clients and families to meet service needs. Authorized to work in the US for any employer

Overview

17
17
years of professional experience

Work History

Provider Investigator/Protection From Harm

Comcare Inc.
08.2023 - Current

Protection from harm against abuse, neglect, or exploitation that serve people with intellectual and developmental disabilities.

Provider Investigator

D&S Community Services
02.2018 - 08.2023
  • Carefully documented statements, observations and evidentiary materials.
  • Collected, analyzed and interpreted information, documentation and physical evidence associated with investigations.
  • Documented findings and prepared detailed reports.
  • Conducted interviews with witnesses and clients.
  • Kept current on all agency and state policies, rules, regulations and statutes, per DIDD.
  • Prepared case reports from allegations, interview transcripts of interviews and physical evidence.
  • Seized evidence for investigations and interviewed involved parties.
  • Conducted thorough face-to-face interviews with employers, families, neighbors, friends and suspects and documented investigative findings.

DIDD Case Manager/Independent Support Coordinator

The ARC of Washington County
04.2013 - 06.2017
  • Advocates for the needs of individuals within and outside the system
  • Serves as liaison between the individual, provider and care provider
  • Developing and revising person centered Individual Support Plans
  • Reports all risk, injury, need or change of individual's status to the appropriate DIDD licensing agency
  • Monitoring monthly progress reports, medical assessments and financial records
  • Monthly face to face visits
  • Schedule and facilitate all meetings
  • Documentation of all services
  • Monitoring client's health status, medical conditions and well-being
  • Completes referrals to appropriate service providers
  • Completes discharge planning and develops the transitional plans.

Support Staff/House Manager

Comcare
10.2010 - 03.2013
  • Provided direct client care
  • Completed administrative and clerical documentation such as daily notes detailing client activity supporting the ISP.

Customer Service Representative

Frontier Health/Nolachucky
10.2007 - 04.2010
  • Answering incoming calls regarding billing problems and general client concerns
  • Schedule therapy appointments
  • Update client information
  • Performed all general office duties in a fast paced office setting.

Education

NA -

Tusculum College
2010

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South Greene High School
2003

Skills

  • Records Management
  • Resource Management
  • Interviewing Witnesses
  • Train Employees
  • Reading Comprehension
  • Compliance Assessments
  • Cellular Phone Call Data Analysis
  • Claims Documentation
  • Continuous Improvements
  • Time Management
  • Research Abilities
  • Detailed Report Writing
  • Judgment and Decision-Making

Timeline

Provider Investigator/Protection From Harm

Comcare Inc.
08.2023 - Current

Provider Investigator

D&S Community Services
02.2018 - 08.2023

DIDD Case Manager/Independent Support Coordinator

The ARC of Washington County
04.2013 - 06.2017

Support Staff/House Manager

Comcare
10.2010 - 03.2013

Customer Service Representative

Frontier Health/Nolachucky
10.2007 - 04.2010

NA -

Tusculum College

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South Greene High School
Kimberly Myers-Ryans