Kimberly Nelson
Eastvalle,CA
Summary
Customer-focused Area Coordinator with over 7 years in retail operations. Expertise in operational efficiency, team performance enhancement, and effective resolution of customer complaints. Skilled in staff supervision, training, and performance evaluation, driving productivity and ensuring a positive retail experience.
Overview
9
9
years of professional experience
Work History
Area Coordinator
Bimart
Winston, Oregon
05.2018 - 02.2026
- Coordinated daily operations across multiple retail locations to enhance efficiency.
- Managed inventory levels and conducted regular stock assessments for accuracy.
- Trained new staff on company policies, procedures, and customer service standards.
- Supervised staff by providing guidance and direction.
- Resolved customer complaints professionally while adhering to company policies.
- Monitored and evaluated employee performance, delivering constructive feedback for improvement.
- Opened and closed facilities, ensuring proper check-in and check-out protocols.
waitress
Caseys
Roseburg, Oregon
03.2017 - 02.2018
- Delivered exceptional customer service, enhancing guest satisfaction in high-volume dining.
- Took and processed food and beverage orders promptly, ensuring quick service.
- Coordinated with kitchen staff for timely food delivery, improving overall dining experience.
- Maintained cleanliness and organization of dining area and tables.
- Handled cash transactions and operated point-of-sale system accurately.
Education
High School Diploma -
North Valley
Oregon06-1988
Skills
- Project management
- Inventory management
- Efficiency optimization
- Staff supervision
- Directing workers
- Performance reviews
- Training programs
- Customer service
- Brand awareness
Timeline
Area Coordinator
Bimart
05.2018 - 02.2026
waitress
Caseys
03.2017 - 02.2018
High School Diploma -
North Valley