Kimberly Novak
Summerville,SC
Summary
Results-driven professional with experience enhancing transaction efficiency and reducing errors through meticulous document review for Century 21. Proficient in data entry and maintaining high-quality standards under pressure, leading to improved sales figures and streamlined workflows. Detail-oriented team player with strong organizational skills, capable of managing multiple projects with accuracy and a positive attitude.
Overview
23
23
years of professional experience
Work History
Transaction Coordinator
Century 21
04.2021 - Current
- Streamlined transactions by managing timelines and documentation requirements effectively.
- Organized digital files, enhancing document retrieval during audits and inquiries.
- Facilitated clear communication, resolving issues promptly among all transaction parties.
- Secured sensitive client information, ensuring strict adherence to privacy policies.
- Accelerated closing times through proactive engagement with agents and vendors.
- Minimized transaction errors by thoroughly reviewing documents for accuracy and compliance.
- Managed approximately 30 transactions at a time with multiple attorneys, title agencies, inspectors, and financial institutions.
Server
Brick Works Brewing & Eats
08.2015 - 03.2019
- Enhanced service quality by managing up to 20 tables concurrently and efficiently.
- Delivered food and beverages promptly, prioritizing customer satisfaction and needs.
- Utilized POS systems effectively for order placements and bill management.
- Coordinated with team members during peak hours for optimal workflow and service.
- Maintained attentive service during busy periods, ensuring detail-oriented guest interactions.
- Aided the bar and kitchen during peak hours as well if necessary.
Assistant Manager
Kenneth Cole
03.2008 - 08.2011
- Enhanced customer satisfaction by leading operational improvements and team initiatives.
- Identified sales trends through data analysis to optimize inventory management decisions.
- Oversaw daily operations and a team of up to 8 to consistently meet quality and service performance standards.
- Ensured a clean and organized store environment for an improved customer experience.
- Conducted inventory counts to verify stock levels and anticipate future needs.
- Coordinated with vendors to ensure timely replenishment of inventory and product availability.
Office Manager
Pure Soft Water
02.2003 - 08.2006
- Enhanced client satisfaction by promptly addressing inquiries via calls and emails.
- Organized and maintained efficient computer and physical filing systems.
- Cultivated strong relationships with vendors, suppliers, and contractors for better collaboration.
- Streamlined office inventory management through effective ordering and receiving processes.
Education
No Degree - Physical Sciences
Rowan University
Glassboro, NJ05.2005
Skills
- Transaction monitoring
- Data entry proficiency
- Deadline Management
- Attention to Detail
- Proactive and Focused
- Quality Assurance
- Workflow Coordination
- Compliance Assessment
- Multitasking and organization
- Inventory management
Timeline
Transaction Coordinator
Century 21
04.2021 - Current
Server
Brick Works Brewing & Eats
08.2015 - 03.2019
Assistant Manager
Kenneth Cole
03.2008 - 08.2011
Office Manager
Pure Soft Water
02.2003 - 08.2006
No Degree - Physical Sciences
Rowan University