Kimberly Oakley

Receive Door Dash orders and deliver them in a timely manner as well as receiving Instacart orders and provide them efficiently.

• Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
• Managed closing duties by restocking items on cart and reconciling cash drawer.
• Maintained a clean and organized cart, ensuring optimal presentation of beverages and snacks for guest selection.
• Managed cash transactions accurately, maintaining accountability for sales revenue collected throughout each shift.
• Achieved safe food handling standards by strictly adhering to sanitation guidelines during food preparation and storage processes.
• Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
• Enhanced guest experience by promptly serving beverages and snacks, always with smile and friendly conversation.
• Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
• Operated cash register to record transactions accurately and efficiently.
• Learned duties for various positions and provided backup at key times.

• Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
• Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
• Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
• Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
• Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of hotel assets such as furniture and fixtures.
• Dusted and polished surfaces to achieve attractive shine.
• Transported soiled linens to laundry facilities.
• Collaborated with team members to complete tasks efficiently, resulting in improved overall performance.
• Cleaned carpets by vacuuming, shampooing, deodorizing, and disinfecting.
• Removed dirt, dust, grease and from surfaces using proper solutions.

• Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
• Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.
• Managed closing duties by restocking items on cart and reconciling cash drawer.
• Operated POS system to facilitate cash and credit transactions and refunds.
• Maintained a clean and organized cart, ensuring optimal presentation of beverages and snacks for guest selection.
• Greeted guests and inquired into beverage choices.
• Managed cash transactions accurately, maintaining accountability for sales revenue collected throughout each shift.
• Contributed to positive guest experiences by quickly addressing concerns or complaints in a professional manner.
• Ensured proper maintenance of the beverage cart vehicle, conducting routine checks and reporting any issues promptly for timely repair.
• Achieved safe food handling standards by strictly adhering to sanitation guidelines during food preparation and storage processes.
• Enhanced customer satisfaction by providing exceptional service and product knowledge to guests.
• Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
• Increased sales through effective upselling techniques, suggesting premium beverage options to customers.
• Enhanced guest experience by promptly serving beverages and snacks, always with smile and friendly conversation.
• Managed inventory effectively, reducing waste and ensuring popular items were always in stock.
• Contributed to welcoming club atmosphere, engaging with guests in manner that encouraged repeat visits.