Kimberly Olsovsky
Schulenburg
Summary
Results-driven executive with extensive experience in strategic leadership and operational excellence. Demonstrated success in driving growth, optimizing processes, and fostering team collaboration. Exceptional skills in strategic planning, financial management, and stakeholder engagement. Adaptable and reliable, consistently achieving high-impact results in dynamic environments.
Overview
18
18
years of professional experience
Work History
Vice President
Fayetteville Bank
02.2011 - Current
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Responded timely to questions from branches and departments regarding BSA policies.
- Identified customer activity deemed suspicious or potentially fraudulent and prepared reports for committee review.
- Conducted investigations of transactions processed though bank processing centers to spot evidence of misconduct or neglect.
- Reviewed alerts generated by transaction monitoring systems, ensuring accurate identification of suspicious activity.
- Analyzed situations to determine how best to resolve issues posing potential risks to bank or customers.
- Consistently met deadlines for reporting requirements, adhering to strict regulatory timelines.
- Efficiently managed high caseloads, balancing priorities to ensure all investigations were completed in a timely manner.
- Supported management during regulatory exams by providing requested documents as evidence of sound compliance practices.
- Utilized knowledge of bank products, policies and legal requirements to process work assignments within regulatory guidelines.
- Facilitated communication between departments for efficient information sharing related to BSA/AML matters.
- Assisted in audits and examinations, demonstrating strong adherence to BSA/AML requirements.
- Reviewed and filed currency transaction reports submitted by branches within required regulatory-imposed timeframes.
- Assisted with compliance exams by gathering files, records and other pertinent information for review by compliance examiners.
- Built and established strong professional relationships with clients and financial institutions.
- Developed and delivered compliance training to team members and bank staff.
- Educated customers about online banking tools, promoting ease of use and increased digital adoption rates.
- Enhanced customer satisfaction by efficiently opening new accounts and addressing client inquiries.
- Utilized strong communication skills to establish rapport with customers and provide exceptional service.
Manager
Schulenburg Community Clinic
02.2007 - 02.2011
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
Education
Associate of Applied Science - Business
Blinn College
Brenham, TX05-1993
Skills
- Team leadership
- Relationship building
- Decision-making
- Critical thinking
- Customer service
- Documentation and reporting
- Complex Problem-solving
- Results-driven
Timeline
Vice President
Fayetteville Bank
02.2011 - Current
Manager
Schulenburg Community Clinic
02.2007 - 02.2011
Associate of Applied Science - Business
Blinn College
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