Kimberly Ong
Houston,TX
Summary
University of Houston, C.T. Bauer College Alumni
Results-driven with a proven track record at Bank of America. Expert in relationship building and event coordination. Fluent in Vietnamese and English. I excel in cross-selling and driving results through strategic partnerships and exceptional client service.
Overview
7
7
years of professional experience
Work History
Relationship Banker
Bank of America
Houston, TX
02.2025 - Current
- Achieved recognition as Top Performer in the Houston market by consistently exceeding monthly targets.
- Generated over 300% to target through partner referrals, including business, home loans, and auto loans.
- Maintained accuracy in transactions and documentation to ensure regulatory compliance.
National Account Retail Coordinator
Dermalogica
Houston, TX
10.2023 - 02.2025
- Coordinated and managed more than 20 stores across Ulta Beauty and Sephora in the State of Texas
- Partnered with account executives and market trainers to execute store-generated events and promotions
- Achieved sales goals of $100 per hour while boosted KPI and 15% monthly sales
E-Commerce Client Services Intern
Sephora
San Francisco, CA
05.2023 - 08.2023
- Accelerated at least 5 financial audits every month for the Quality & Assurance Team
- Collaborated with more than 5 Client Services managers to oversee contractual servicing and client support from homechat beauty advisors
Beauty Scholar
Sephora
Houston, TX
11.2021 - 05.2023
- Collaborated with more than 50 brand partners during in-store weekly promotion event
- Handled cash payments and 75 more credit card applications
Team Leader
Amorepacific
Houston, TX
11.2018 - 10.2021
- Trained and supervised more than 30 new employees in banking transactions and store policies
- Implemented Microsoft Word and Excel to create monthly promotion posters and inventory tracking sheets
Education
Bachelor of Business Administration - Marketing and Finance
C. T. Bauer College of Business, University of Houston
Houston, TX05.2024
Esthetican -
En Style Beauty Academy
Houston, TX02.2023
Associate of Arts -
Lone Star College
Houston, TX05.2021
Skills
- Fluent in Vietnamese
- Event coordination
- Cross-selling products
- Relationship building and management
Projects
Geico Ethics Competition Case
University of Houston, BUSI 3302, 09/2021
Led and partnered with a team of 6 to conduct an in-depth analysis of increasing federal minimum wage.
Conducted a research of increasing federal minimum wage under three main perspectives: social, political, and economy.
Honors And Awards
- Lone Star College President's List, Spring 2019, Fall 2020, Spring 2020, Fall 2021
- University of Houston's Dean List, Spring 2021, Fall 2022, Spring 2023
- Honor Society Member, 01/2023
Timeline
Relationship Banker
Bank of America
02.2025 - Current
National Account Retail Coordinator
Dermalogica
10.2023 - 02.2025
E-Commerce Client Services Intern
Sephora
05.2023 - 08.2023
Beauty Scholar
Sephora
11.2021 - 05.2023
Team Leader
Amorepacific
11.2018 - 10.2021
Bachelor of Business Administration - Marketing and Finance
C. T. Bauer College of Business, University of Houston
Esthetican -
En Style Beauty Academy
Associate of Arts -
Lone Star College