Kimberly O'Rourke
St. Petersburg,FL
Summary
Kimberly brings a unique combination of technology, human psyche, business strategies, and a strong background in relationship mastery to a forward-thinking role.
Leveraging organizational skills, teamwork, efficiency, interpersonal skills, and a problem-solving mindset will drive the success of each project.
Overview
8
8
years of professional experience
Work History
REAL ESTATE AGENT
KELLER WILLIAMS REALTY
09.2021 - Current
- Promote the sale of properties through residential listings, showings with clients, cold calling, door-knocking, hosting open houses, engagement on listing services, use of various CRMs, and marketing campaigns
- Personal closed sales grossed $5 million last year, plus utilizing referral networks across the country
- Develop strong rapport with other agents, lenders, appraisers, home inspectors, business owners, clients, and contractors
- Compile data on comparable properties, present offers, prepare contracts, leases, deeds, closing statements, listing and purchase agreements, ensure a smooth sale and counteract any arising issues unique to each deal.
CLIENT SUCCESS MANAGER
BOOMSET/HOPIN
05.2019 - Current
- Technology management solutions, specializing in hardware and software for events spanning from 50-11,000 attendees, QR code scanning, facial recognition, and RFID/NFC scanning
- Demonstrated agility in rapidly evolving environments, utilizing analytical and creative decision making, innovative solutions to bugs in the software, and escalating client satisfaction scores
- Proven track record in self-marketing, with a flexible approach to travel, connecting with the clients, and working independently in diverse settings to increase customer retention by 45%.
COMPLIANCE ON-BOARDING COORDINATOR
PROLINK
10.2020 - 11.2021
- Analyzed and organized documentation, facilitating medical deployment by meeting stringent certification standards
- Served as a pivotal liaison for talent, guiding on average 350 per day through complex paperwork and resolving onboarding challenges under strict deadlines.
ASSISTANT DIRECTOR OF BUSINESS FOR THE AMERICAS
CICAMED
09.2018 - 02.2021
- Manage the Amazon selling account by viewing reports, maintain stock levels, track sales, customer resolution tactics, B2B sales/promotions, and update listings to further improve sales
- Create daily social media posts and devise advertisement ideas to increase sales by using the top platforms, with proficient use of Microsoft Office, Canva, Mac OS, Mailchimp, and Later app
- Oversaw order fulfillment through Amazon seller and private website, personalized customer experiences, and website maintenance, ensuring a seamless e-commerce operation.
MARKETING & SALES MANAGER
BAY BREEZE PADDLE ADVENTURES/TAMPA BAY SUP
06.2019 - 04.2020
- Directed marketing initiatives to boost rental services, utilizing visual marketing tools and forming community partnerships for cross-promotion
- Employed exceptional communication skills to manage customer interactions, lead large tour groups, and coordinated the operational schedules across multiple locations.
ADMINISTRATIVE ASSISTANT
BEAUMONT BEHAVIORAL HEALTH
01.2017 - 07.2018
- Coordinated patient care with attention to detail, scheduling, managing sensitive health records with HIPPA compliance
- Balanced administrative duties, including insurance verification and prescription management, demonstrating strong multitasking abilities.
Education
BACHELOR OF SCIENCE IN PSYCHOLOGY PRE-MEDICINE -
UNIVERSITY OF KENTUCKY
12.2016
Skills
- Strong organizational skills
- Excellent teamwork
- Highly Professional
- Negotiation
Social Media expertise.
Custom Content E-Blasts
Facebook & Instagram Marketing.
Timeline
REAL ESTATE AGENT
KELLER WILLIAMS REALTY
09.2021 - Current
COMPLIANCE ON-BOARDING COORDINATOR
PROLINK
10.2020 - 11.2021
MARKETING & SALES MANAGER
BAY BREEZE PADDLE ADVENTURES/TAMPA BAY SUP
06.2019 - 04.2020
CLIENT SUCCESS MANAGER
BOOMSET/HOPIN
05.2019 - Current
ASSISTANT DIRECTOR OF BUSINESS FOR THE AMERICAS
CICAMED
09.2018 - 02.2021
ADMINISTRATIVE ASSISTANT
BEAUMONT BEHAVIORAL HEALTH
01.2017 - 07.2018
BACHELOR OF SCIENCE IN PSYCHOLOGY PRE-MEDICINE -
UNIVERSITY OF KENTUCKY