Kimberly Owens
Farmington Hills,MI
Summary
Looking for a full-time career In an establishment where I can learn and utilize my skills towards the benefit of the company's success.
Overview
24
24
years of professional experience
Work History
Store Manager
KiMi Shoes Llc
03.2020 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assembly Line Production Worker
Ford Motor Company
04.2008 - 02.2020
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
Customer Service Sales Representative
Babies R Us
03.2000 - 04.2008
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
Education
High School Diploma -
Fremont High School
Oakland, CA06.1988
Skills
- Customer Service
- Critical thinking
- Problem-Solving
- Customer Relations
- Communication
- Team building
- Multitasking and Organization
- Supervision
- Equipment
Timeline
Store Manager
KiMi Shoes Llc
03.2020 - Current
Assembly Line Production Worker
Ford Motor Company
04.2008 - 02.2020
Customer Service Sales Representative
Babies R Us
03.2000 - 04.2008
High School Diploma -
Fremont High School