Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Owens

Farmington Hills,MI

Summary

Looking for a full-time career In an establishment where I can learn and utilize my skills towards the benefit of the company's success.

Overview

24
24
years of professional experience

Work History

Store Manager

KiMi Shoes Llc
03.2020 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Assembly Line Production Worker

Ford Motor Company
04.2008 - 02.2020
  • Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
  • Contributed to overall team success by meeting daily production targets consistently.
  • Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
  • Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.

Customer Service Sales Representative

Babies R Us
03.2000 - 04.2008
  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
  • Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
  • Increased customer satisfaction by addressing and resolving complex issues effectively.
  • Managed high call volume, ensuring timely response and effective resolution to all customer concerns.

Education

High School Diploma -

Fremont High School
Oakland, CA
06.1988

Skills

  • Customer Service
  • Critical thinking
  • Problem-Solving
  • Customer Relations
  • Communication
  • Team building
  • Multitasking and Organization
  • Supervision
  • Equipment

Timeline

Store Manager

KiMi Shoes Llc
03.2020 - Current

Assembly Line Production Worker

Ford Motor Company
04.2008 - 02.2020

Customer Service Sales Representative

Babies R Us
03.2000 - 04.2008

High School Diploma -

Fremont High School

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Kimberly Owens