Kimberly Page
Smyrna,DE
Overview
12
12
years of professional experience
Work History
Cable Technician
Worldwide Provider Tech Support, LLC.
Washington, DC
08.2016 - Current
- Contract work/On Call
- Enhanced productivity by undertaking tasks such as clean-ups, aerial drops, cable installs, and splicing in the Multi-Duplex Unit.
- Performed termination of cat 5, cat 6 cables and cable running.
- Performed duties in adherence to safety protocols for tool, equipment, and vehicle operation.
- Provided exceptional service to both residential and commercial clients by executing tasks such as connecting, reconnecting, disconnecting or altering utilities.
- Conducted system troubleshooting and diagnostics utilizing speed, ping, and other relevant tests.
- Provided customer training on equipment usage, setup procedures, and troubleshooting strategies.
Senior Juvenile Probation & Parole Officer
State of Delaware, Dept. of Youth and Family
Dover, DE
12.2020 - 01.2024
- Conducted interviews with juvenile offenders, gathering and confirming personal, social, and delinquent/criminal histories. Assessed information obtained and evaluated offenders' attitude towards offenses to assess community risk level and determine frequency of client contact.
- Utilized offender assessments to identify suitable strategies for addressing their problems and needs based on various factors like the nature and complexity of the issues, offender's stability, and available community resources.
- Supervised cases and developed treatment plans that outlined goals, objectives, and techniques for appropriate cases.
- Conducted regular field visits, utilized GPS tracking, and maintained regular telephone contact to monitor offenders' adherence to probation and parole conditions.
- Conducted investigations into potential probation and parole violations, with the ability to initiate administrative warrants for arrest, search, or seizure.
- Provided testimony at hearings by answering inquiries, suggesting actions to be taken, and drafting comprehensive reports encompassing probation/parole infractions, advancements, assessments, and recommended course of action.
- Established effective communication channels involving courts, institutions in different states, mental health facilities and employers to guarantee adherence to probation/parole terms by juvenile offenders as well as access to crucial resources such as drug counseling, job placement assistance and family therapy.
- Efficiently managed multiple automated information systems like BI access, Focus, CJIS, DELJIS, Memex and eAgent.
Youth Rehabilitation Treatment Specialist
State of Delaware, Children and Family Services
Wilmington, DE
01.2017 - 12.2020
Cable Technician
Global Tech, LLC.
Baltimore, MD
02.2012 - 08.2016
- Contract Work Ended.
- Conducted comprehensive system component tests utilizing volt-OHM meters, spectrum analyzers, and other valuable tools.
- Performed Multi-Duplex Units Clean-Ups, Cable Installs, Cable Splicing and Aerial Drops.
- Ensured proper functioning and specification conformity of equipment through testing and repair.
- Climbed poles, ladders, and cable vaults to perform equipment installations, maintenance, and inspections.
Timeline
Senior Juvenile Probation & Parole Officer
State of Delaware, Dept. of Youth and Family
12.2020 - 01.2024
Youth Rehabilitation Treatment Specialist
State of Delaware, Children and Family Services
01.2017 - 12.2020
Cable Technician
Worldwide Provider Tech Support, LLC.
08.2016 - Current
Cable Technician
Global Tech, LLC.
02.2012 - 08.2016
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