Michael Kumi
Cincinnati
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced installation and repair technician with work history setting up, repairing, and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Cable Technician
JAGUAR TECHNOLOGIES
01.2026 - Current
- High-Speed Data and Digital TV
- Analog Video Installation & Service Disconnects
- PC Service Calls & Troubleshooting
- Cable Service Calls & Troubleshooting
- Underground Burial & Boring Solutions
- Commercial Installation & Service
- Network Installations for Residences and Office Buildings
- Wireless Integration Configuration
- Digital Phone Installations
Direct Support Professional & IT Support
Focus On Independence LLC
07.2024 - Current
- Assisted clients with daily living activities and personal hygiene.
- Monitored system performance to identify potential issues.
- Supported clients in social interactions and community engagement.
- Maintained a safe and clean environment for all clients.
- Documented client progress and reported observations to supervisors.
- Provided emotional support and companionship to enhance client well-being.
- Assisted with medication administration following guidelines set by the physician or nurse practitioner.
- Ensured safety of all individuals in the facility at all times.
- Installed, configured and maintained computer systems and network connections.
- Installed and configured operating systems and applications.
National Service Person
Ghana Broadcasting Corporation ,Tv and Radio Trans
08.2014 - 09.2015
- Transmitting of Radio and Tv.
- Conducted thorough testing and analysis to validate design performance and reliability.
- Provided support during the installation, maintenance, repair, and calibration of equipment.
- Operated broadcasting equipment for live television and radio programs.
- Maintaining Communication with Studio, Network s and affiliates.
Apprentice
Creative Computers
05.2004 - 10.2010
- Engaged with clients to understand their needs and provide technical support assistance.
- Repairing of phones and Electronics Devices.
- Computer software and Hard installation and Network installation.
- Assisted team in troubleshooting computer hardware issues and software installations.
- Provided customer support by answering technical queries through various channels.
Education
Some College (No Degree) - IT Network Security and Security+
Bittech Solutions Academy
Maryland10-2025
Some College (No Degree) - Software Engineering
Tripleten
Cheyenne, WYBachelor of Science - Telcommunication Engineering
Ghana Telecom University
Ghana Telecom University College07.2014
City & Guilds London - Diploma in Telecommunication Technician
Wintech Professional Institute
Accra01-2007
Skills
- Network troubleshooting
- Software installation
- Cabling layouts
- Cable installation
- Cable arrangements
- Device configuration
- Team collaboration
- Technical support
- First aid and CPR
- Patient care
- Direct patient care
- Client communication
- Emotional support
- Physical assistance
- Hoyer lifting equipment
Certification
• CompTIA Network+
• CompTIA Security+
• First Aid Certification
• CPR Certification
• BSc in Telecommunication Engineering
• Diploma in Telecommunication City & Guilds London
• Certificate in Telecommunication
• CompTIA Security+
• First Aid Certification
• CPR Certification
• BSc in Telecommunication Engineering
• Diploma in Telecommunication City & Guilds London
• Certificate in Telecommunication
Education
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Languages
English
Full Professional
Timeline
Cable Technician
JAGUAR TECHNOLOGIES
01.2026 - Current
Direct Support Professional & IT Support
Focus On Independence LLC
07.2024 - Current
National Service Person
Ghana Broadcasting Corporation ,Tv and Radio Trans
08.2014 - 09.2015
Apprentice
Creative Computers
05.2004 - 10.2010
Some College (No Degree) - Software Engineering
Tripleten
Bachelor of Science - Telcommunication Engineering
Ghana Telecom University
City & Guilds London - Diploma in Telecommunication Technician
Wintech Professional Institute
Some College (No Degree) - IT Network Security and Security+
Bittech Solutions Academy