Kimberly Paleo
San Marcos,CA
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista/Cashier
Tea Monks
04.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Barista/Cashier
Paris Baguette
05.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Shift Lead/ Cashier
Pokewaii
04.2021 - 01.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Education
BBA - Marketing
Palomar College
San Marcos, CA12-2026
High School Diploma -
San Marcos High School
San Marcos, CA06-2021
Skills
- Friendly and outgoing
- Attention to detail
- Team player
- Opening and closing duties
- Espresso machine operation
- POS systems
- Safe food handling practices
- New hire training
- Cash handling
- Time management
Certification
- ServSafe Food Handler's Certification
- Driver's License
Languages
Spanish
Native or Bilingual
Timeline
Barista/Cashier
Tea Monks
04.2024 - Current
Barista/Cashier
Paris Baguette
05.2023 - Current
Shift Lead/ Cashier
Pokewaii
04.2021 - 01.2023
BBA - Marketing
Palomar College
High School Diploma -
San Marcos High School
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