Kimberly Pattison
STOCKTON,CA
Summary
Results-driven Transaction Coordinator at Grupe Real Estate, adept at enhancing client satisfaction through exceptional customer service and meticulous document coordination. Proven ability to expedite closing times and reduce errors, leveraging strong organizational skills and attention to detail to ensure compliance and efficiency in all transactions.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Transaction Coordinator
Grupe Real Estate
10.2012 - Current
- Coordinated transaction processes to ensure timely and accurate closings.
- Managed communication between clients, agents, and lenders to streamline transactions.
- Developed and maintained comprehensive transaction files for compliance and efficiency.
- Enhanced client satisfaction through proactive problem-solving and support during transactions.
- Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
- Acted as a reliable point of contact for all parties involved in the transaction, ensuring clear communication and timely resolution of any issues that arose.
- Managed sensitive client information securely to maintain confidentiality and uphold company privacy policies strictly.
- Expedited closing times through proactive communication with agents, clients, and third-party vendors.
- Reduced errors in transactions by meticulously reviewing all documents for accuracy and compliance.
- Enhanced client satisfaction by providing exceptional customer service throughout the entire transaction process.
- Collaborated effectively with team members to ensure seamless operation and timely completion of tasks.
Assistant
Cathy Jackson
10.2010 - 12.2015
- Streamlined administrative processes, improving document management and retrieval times allow the closing of over 150 transaction per year..
- Implemented tracking systems for project milestones, ensuring timely completion of tasks.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Bolstered office security measures, updating and enforcing policies for handling confidential information.
- Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
Education
Bachelor of Arts - History
California State University, Stanislaus
Turlock, CA06.2008
Skills
- Client relationship building
- Transaction monitoring
- Data entry proficiency
- Deadline management
- Document coordination
- File management
- Real estate
- Contract comprehension
- Risk management
- Customer service
- Problem-solving
- Attention to detail
- Reliability
- Organizational skills
Certification
- Licensed CAR Certified Transaction Coordinator - 2019
Timeline
Transaction Coordinator
Grupe Real Estate
10.2012 - Current
Assistant
Cathy Jackson
10.2010 - 12.2015
Bachelor of Arts - History
California State University, Stanislaus