Kimberly Pecache
Project Manager
Los Angeles,CA
Summary
Effective Project Manager with four years of experience in product development work. Skilled at cross functional collaboration with globally distributed teams and working closely with team members on multiple projects at a time. Well versed in waterfall and agile project management practices.
Overview
1
1
Certification
4
4
years of post-secondary education
5
5
years of professional experience
Work History
Project Manager
UBETCH Robotics
Los Angeles, CA
05.2019 - Current
- Performed market and competitor analysis and develop recommendation plans.
- Owned kick-offs, prepare meeting agendas, take detailed meeting notes, and manage tasks.
- Collaborated cross-functionally with globally distributed teams to meet stakeholder expectations.
- Facilitated communication flow between hardware, software, creative, sales, and marketing teams.
- Managed A/B user testing during product development through User Interviews, Survey Monkey, etc.
- Standardized product development process for hardware and software of UBTECH's 2C products.
- Introduced scheduling plans and techniques to ensure timely project execution for 2C and EDU products, including product launches, marketing initiatives, iOS/Android/Chromebook app updates.
- Spearheaded project in EdTech space called Camp: ASPIRE for children to access at-home learning of STEM, coding, and robotics in summer 2020, which received customer approval rating of 98%.
Tech Support Specialist
UBTECH Robotics
Los Angeles, CA
05.2017 - 05.2019
- Oversaw resolution of 500+ incoming tickets monthly.
- Implemented standardized and scalable data reporting format.
- Championed transition from in-house team to outsourced team. Increased efficiency by 50%.
- Streamlined customer service flow to support 20+ robots across 3 product verticals.
- Conceptualized troubleshooting flowcharts and wrote user manuals and FAQs.
- Developed product training material and led training for partners: Apple, Target, and Best Buy.
- Traveled demo products at large conventions such as CES, ISTE, and NYTF.
- Developed and tested new product offerings prior to release to assist development team in bug identification.
Fashion Coordinator
Posh Peanut
Los Angeles, CA
01.2016 - 05.2017
- Oversaw production of 50+/day made-to-order designs that customers purchased on Etsy and Shopify.
- Tracked inventory levels, number of transactions, and conversion rates.
- Acted as liaison between NA warehouse team and China factory team.
- Managed clothing samples and monitored inventory.
- Designed seasonal prints and styled at photo shoots.
- Led on-boarding training for new employees and boosted morale.
Education
Bachelor of Arts (B.A - Global Studies, Theater Design
University Of California
Santa Barbara, CA 08.2011 - 12.2015
Skills
Product Development
Certification
UCLA Extension Project Management Certificate
Timeline
UCLA Extension Project Management Certificate
02-2021
Project Manager
UBETCH Robotics
05.2019 - Current
Tech Support Specialist
UBTECH Robotics
05.2017 - 05.2019
Fashion Coordinator
Posh Peanut
01.2016 - 05.2017
Bachelor of Arts (B.A - Global Studies, Theater Design
University Of California
08.2011 - 12.2015
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