Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kimberly Pelaez

New York

Summary

Dynamic flight attendant with a proven track record at excelling in in-flight safety and exceptional customer service. Recognized for adaptability and reliability, I enhance passenger experiences through personalized service and culinary skills, consistently achieving high satisfaction ratings. Committed to maintaining professionalism and cultural sensitivity in diverse environments.

Knowledgeable flight attendant with comprehensive background in providing exceptional in-flight service for corporate clients. Successfully coordinated logistics and catered to high-profile passengers, ensuring seamless and luxurious travel experience. Demonstrated adaptability and strong problem-solving skills in dynamic environments.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Flight Attendant

UHNW Private Owner
05.2025 - Current
  • Delivered exceptional in-flight service, addressing passenger needs with professionalism and attentiveness.
  • Assisted with meal preparation and presentation, adhering to dietary restrictions and preferences.
  • Assisted in maintaining cabin cleanliness and organization during flights to enhance passenger comfort.
  • Collaborated with flight crew to execute seamless boarding processes and manage passenger flow efficiently.
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.

Flight Attendant

Flexjet
09.2022 - 08.2024
  • Ensured passenger safety by adhering to emergency protocols and conducting pre-flight safety checks.
  • Adapted quickly to changing conditions, responding effectively to in-flight emergencies or special requests.
  • Engaged in continuous learning of aviation regulations and customer service best practices for improved performance.
  • Supported management initiatives by providing feedback on service improvements based on passenger interactions.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.

Flight Attendant

Dumont Aviation
01.2017 - 09.2019
  • Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
  • Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
  • Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.

Flight Attendant

L Brands
03.2014 - 12.2015
  • Provided exceptional customer service to ensure passenger satisfaction during international flights.
  • Demonstrated proficiency in safety protocols and emergency procedures for diverse aircraft types.
  • Implemented feedback mechanisms to improve service delivery and address passenger needs effectively.
  • Coordinated with ground staff to streamline boarding processes and minimize delays on international routes.

Flight Instructor

FlightSafety
03.2010 - 08.2011
  • Developed tailored lesson plans based on individual student needs and progress.
  • Mentored junior instructors, fostering a collaborative learning environment for professional growth.
  • Evaluated student performance through simulated flights and practical assessments, providing constructive feedback.
  • Developed lesson plans and conducted ground training modules covering aircraft systems across normal, abnormal and emergency operations.

Education

Aviation Management

Lorain County Community College
Elyria, OH

Skills

  • Exceptional customer service
  • In-flight safety expertise
  • Adaptable personality
  • Reliability and punctuality
  • Cultural sensitivity
  • Menu planning
  • Culinary skills
  • Discreet and confidential

Certification

  • Luxury In The Sky, Dorchester Academy
  • Flight Safety International, Yearly certification

Timeline

Flight Attendant

UHNW Private Owner
05.2025 - Current

Flight Attendant

Flexjet
09.2022 - 08.2024

Flight Attendant

Dumont Aviation
01.2017 - 09.2019

Flight Attendant

L Brands
03.2014 - 12.2015

Flight Instructor

FlightSafety
03.2010 - 08.2011

Aviation Management

Lorain County Community College
Kimberly Pelaez