Kimberly Peralta
Providence,RI
Summary
I build positive customer interactions by communicating clearly, listening to needs, and ensuring guests feel heard and supported. I am adaptable and flexible and always maintain a positive professional attitude even under pressure.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Floor Manager
Sephora USA
Providence, RI
03.2021 - Current
- Oversee daily floor operations to ensure an organized, efficient, and customer-focused environment.
- Drive sales performance by engaging with clients, promoting products, and identifying opportunities to increase revenue.
- Monitor and analyze key metrics to ensure team performance aligns with company goals.
- Train, mentor, and support new employees to strengthen team capability and service quality.
- Foster a positive, high-energy atmosphere that encourages strong client relationships and repeat business.
Bartender/Server
Green Apple
Providence, RI
10.2018 - 11.2021
- Ensured all dining, prep, and service areas were thoroughly cleaned and sanitized to meet restaurant health and safety regulations.
- Prepared house-made syrups, juices, and other beverage components during opening and closing shifts to support daily menu operations.
- Maintained a clean, organized, and efficient workspace to uphold food-quality standards and enhance the overall guest experience.
Education
Associate of Science - Physical Therapy
Community College of Rhode Island
Warwick, RISkills
- Bilingual
- Office: Excel, Outlook, Word
- Leadership & Team Management
- Sales Strategy & Revenue Growth
- Customer Service Excellence
- Staff Training & Development
- Inventory Management & Stock Control
- Visual Merchandising
- Conflict Resolution
- Performance Metrics & Goal Tracking
- Time Management & Multitasking
- Problem-Solving in Fast-Paced Environments
- Chronological Organization
Certification
I’m am Servsafe and CPR certified.
Languages
Spanish
Native or Bilingual
Timeline
Sales Floor Manager
Sephora USA
03.2021 - Current
Bartender/Server
Green Apple
10.2018 - 11.2021
Associate of Science - Physical Therapy
Community College of Rhode Island