Summary
Overview
Work History
Education
Skills
Certification
Timeline
Barista

Kimberly Perez

General Manager
Lubbock,Texas

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

15
15
years of professional experience
2
2
Certification

Work History

General Manager

Wingstop Restaurant
03.2016 - 06.2022
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.

General Manager

Winerschnetzel
05.2005 - 12.2018
  • Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.

Education

Associate of Arts - Culinary Arts

South Plains College
Lubbock, TX
05.2022

Skills

  • Sales Tracking
  • Sales Promotion
  • Focus and Follow-Through
  • Management Team-Building
  • Customer Service
  • Problem Anticipation and Resolution
  • Hiring and firing

Certification

  • Management - 2022
  • ServSafe Certification-4/9/2021-4/9/2026

Timeline

General Manager

Wingstop Restaurant
03.2016 - 06.2022

General Manager

Winerschnetzel
05.2005 - 12.2018

Associate of Arts - Culinary Arts

South Plains College

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Kimberly PerezGeneral Manager