Kimberly Phelps
Columbus,OH
Summary
Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.
Overview
8
8
years of professional experience
Work History
Front Office Specialist
EyeCare Partners
04.2023 - Current
- Completed patient check-in processes by verifying insurance and submitting documentation to Opticians, Optometrists, and Vision Therapy team.
- Developed and implemented office policies to enhance efficiency in operations.
- Conducted research and provided reports and summaries to help management make informed decisions based on accurate information.
- Maintained patient satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Warehouse Operations
Target
09.2021 - 04.2023
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Met or exceeded production goals and objectives by following strict procedures.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Technician
Prologistix
11.2015 - 09.2021
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Maintained high confidential security clearance that allowed access to classified data to diagnose, install, upgrade, configure laptops and network system components.
- Analyzed hardware drive and systems for companies such as Google, Blue Cross blue Shield, and Chase.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
Education
Associate of Science - Criminal Justice
Randolph Community College
Asheboro, NCNo Degree - CPR & First Aid Instructor Trainer
American Red Cross
Skills
- Data Entry
- Office Production Evaluation
- Timely Processing
- Data Communications
- Problem-Solving Skills
- Operational Efficiency
Timeline
Front Office Specialist
EyeCare Partners
04.2023 - Current
Warehouse Operations
Target
09.2021 - 04.2023
Technician
Prologistix
11.2015 - 09.2021
Associate of Science - Criminal Justice
Randolph Community College
No Degree - CPR & First Aid Instructor Trainer
American Red Cross
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