Kimberly Piñon
Texas Department Of Criminal Justice
Bastrop,TX
31
years of professional experience
Results-driven manager with expertise in team leadership, staff training, and process improvement. Committed to enhancing operational efficiency and achieving high customer satisfaction through effective decision-making.
Work History
Manager II - Assistant Director
2 Years 6 Months- Oversaw daily operations and ensured compliance with departmental policies and procedures.
- Managed staff schedules and coordinated training programs to enhance team performance.
- Implemented process improvements that increased operational efficiency across multiple units.
- Developed and maintained reports on incident management and facility status for leadership review.
- Facilitated communication between departments to promote collaboration and resolution of issues.
- Conducted performance evaluations and provided constructive feedback to team members regularly.
- Managed 546 employees
- Led strategic planning sessions to align operational goals with organizational objectives.
- Monitored warehouse budget allocations and resource utilization to optimize departmental expenditures.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed warehouse budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Improved marketing to attract new customers and promote business.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Monitored and reviewed inmate communications through the Securus Technologies system to ensure compliance with the agency policies and security requirements.
- Conducted formal investigations of Equal Employment Opportunity (EEO) complaints, ensuring thorough review, documentation, and compliance with state and federal regulations.
Program Supervisor V - Operations Manager
2 Months- Supervised program operations to ensure compliance with state regulations and standards.
- Developed and implemented training programs for staff, enhancing team performance and knowledge retention.
- Coordinated scheduling and resource allocation to optimize program efficiency and effectiveness.
- Monitored participant progress, providing feedback to improve outcomes and adherence to program goals.
- Led team meetings focused on goal setting, accountability, and continuous improvement strategies.
- Ensured accurate documentation of program activities, maintaining records for accountability and reporting purposes.
- Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.
- Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
- Upheld strict compliance with internal policies and external regulations governing the program''s activities, ensuring all operations ran smoothly without legal issues or complications.
- Increased program efficiency by streamlining processes and implementing time-saving strategies.
Inventory Control Specialist V - Manager
17 Years 2 Months- Monitored inventory levels to ensure compliance with operational standards.
- Implemented inventory tracking systems to enhance accuracy and reduce discrepancies.
- Streamlined receiving and distribution processes to improve efficiency in stock management.
- Conducted regular audits to verify inventory integrity and identify potential losses.
- Trained staff on best practices for inventory control and management procedures.
- Analyzed inventory data to develop strategies for optimizing stock levels and turnover rates.
- Used equipment like forklifts and pallet jacks to move inventory.
- Collaborated with cross-functional teams to align inventory goals with organizational objectives.
- Led initiatives to reduce excess inventory and minimize carrying costs through effective planning.
- Audited and corrected discrepancies in inventory numbers.
- Completed physical inventory counts each month.
- Completed daily cycle counts to maintain accuracy of records.
- Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Improved stock visibility by maintaining up-to-date records of product locations within the warehouse, enabling quicker retrieval times.
- Unloaded shipments, reviewed merchandise, and tracked paperwork.
- Trained new employees on inventory management best practices, contributing to a knowledgeable workforce capable of maintaining high standards of accuracy.
- Built strong vendor relationships for timely goods and materials deliveries.
- Coordinated cross-functional teams during physical inventories, ensuring accurate counts while minimizing disruption to daily operations.
- Facilitated communication between departments regarding inventory-related matters, promoting a collaborative approach to problem solving.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Enhanced operational efficiency by developing and implementing effective inventory control policies and procedures.
- Reduced stock discrepancies by diligently monitoring inventory levels and collaborating with warehouse staff to address discrepancies.
- Performed data entry and completed proper paperwork.
- Monitored inmate activity and staff interactions to ensure safety, security, and compliance with the institutional policies and procedures.
Inventory Control Specialist III- Asst. Manager
7 Years 5 Months- Managed inventory levels using automated tracking systems to ensure accuracy and compliance with regulations.
- Coordinated regular audits and reconciliations to identify discrepancies in inventory records.
- Developed and implemented strategies to enhance inventory control processes, improving operational efficiency.
- Trained staff on best practices for inventory management, fostering a culture of accountability and precision.
- Led initiatives focused on continuous improvement of inventory tracking systems, enhancing reliability and responsiveness.
- Identified obsolete or slow-moving items in the warehouse for liquidation, helping free up valuable storage space for more profitable products.
- Optimized storage capacity utilization with strategic organization of products in the warehouse, allowing for easier accessibility and improved productivity.
- Monitored the safety of staff and inmates.
- Processed commissary sales transactions for offenders, and staff ensuring accuracy, accountability, and compliance with institutional policies.
Correctional Officer
3 Years 9 Months- Supervised inmate activities and ensured compliance with facility regulations.
- Conducted regular inspections to maintain safety and security standards within the facility.
- Monitored inmate behavior, intervening as necessary to prevent conflicts and ensure order.
- Trained new officers on operational procedures, safety protocols, and emergency response techniques.
- Developed and implemented strategies to improve inmate rehabilitation programs and reduce recidivism rates.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
Education
High School Diploma
Skills
Customer service
Team leadership
Time management
Decision-making
Complex Problem-solving
Staff training and development
Staff management
Task delegation
Accomplishments
- Supervised team of 546 staff members.
- Collaborated with team of 546 in the development of Micro-Focus.
Languages
English
Native or Bilingual
Timeline
Manager II - Assistant Director
Texas Department Of Criminal Justice
10.2023 - 04.2026Read More
Program Supervisor V - Operations Manager
Texas Department Of Criminal Justice
08.2023 - 10.2023Read More
Inventory Control Specialist V - Manager
Texas Department Of Criminal Justice
06.2006 - 08.2023Read More
Inventory Control Specialist III- Asst. Manager
Texas Department Of Criminal Justice
01.1999 - 06.2006Read More
Correctional Officer
Texas Department Of Criminal Justice
04.1995 - 01.1999Read More
Trinity High School
High School Diploma
Read More