Kimberly Pleitez
Seattle,Washington
Summary
Dynamic team player with experience in hospitality and customer service. Recognized for strong leadership and conflict resolution skills, contributing to a positive atmosphere and ensuring exceptional service delivery.
Overview
8
8
years of professional experience
Work History
Hostess
The George
Seattle, Washington
08.2025 - Current
- Greet guests warmly and provide a positive initial dining experience.
- Maintain an advanced balance of professionalism and friendly engagement with guests
- Take charge of overall service flow through effective communication
- Provide a welcoming atmosphere to help with guest concerns and inquiries
Barista
Cafe Solstice
Seattle, WA
10.2021 - 08.2025
- Learned to work effectively and efficiently under pressure on busy rushes
- Handled customer complaints professionally, resolving issues promptly
- Contributed to a positive team atosphere through effective communication and collaboration
- Maintained clean and organized environment
Teacher's Assistant
Sand Lake Elementary School
Anchorage, Alaska
12.2020 - 05.2021
- Maintained a safe and welcoming learning environment for students.
- Supported students with individualized learning plans and needs.
- Assisted teachers in classroom management and lesson preparation.
Barista/Barista Shift Lead
Steamdot Coffee Co.
Anchorage, Alaska
08.2017 - 10.2020
- Carried out supervisory responsibilities in accordance with company policies.
- Processed monetary transactions and handled cash deposits
- Trained, scheduled, and supervised staff
- Collaborated on hiring and termination decisions with management.
Hostess/Busser
Kincaid Grill
Anchorage, Alaska
08.2019 - 02.2020
- Uphold to upscale, fine dining customer service standards
- Collaborated with kitchen staff to ensure timely food service and quality presentation.
- Monitored dining area for customer needs and communicated with servers effectively.
- Provided a welcoming atmosphere
Education
Bachelor of Arts - English
University of Washington
Seattle, WA06-2025
Skills
- Effective communication
- Leadership skills
- Conflict resolution
- Experienced customer service
- Bilingual
- Friendly and outgoing
Timeline
Hostess
The George
08.2025 - Current
Barista
Cafe Solstice
10.2021 - 08.2025
Teacher's Assistant
Sand Lake Elementary School
12.2020 - 05.2021
Hostess/Busser
Kincaid Grill
08.2019 - 02.2020
Barista/Barista Shift Lead
Steamdot Coffee Co.
08.2017 - 10.2020
Bachelor of Arts - English
University of Washington