Camila Lopez
Orlando
Summary
I am an outgoing person that likes to seek others with good energy. I love getting to meet new people and making conversations. I have been working in hospitality for a couple years, mostly food and beverage. I treat guests the way i would like to be treated, make them feel welcomed and heard. I do my best to accommodate the guests because i want them to have the a good experience, not only because its my job, but because i like to make people happy and overall make their day a little better when they werent expecting it especially when their sharing special moments with their families and friends. I happen to have my bartending license, i have prepared cocktails and mix drinks for parties and such, and i know a variety shots and shooters as well. I know i have potential and a lot to give, i would love for you fellow employers to let me showcase that.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess
Trattoria Del Porto
06.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Advised customers about special offerings and menu items to help drive sales.
Hostess
Bonefish Grill Restaurants
04.2024 - 06.2024
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
Banquet Barista
N/a
12.2023 - 05.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient services.
- Having all the drinks memorized.
Food and Beverage Server
Altitude Burger/ Seaworld Orlando
03.2022 - 05.2022
- With a cafeteria set up, i would hand out and put out the food for the guests, including making burgers, and serve them their drinks and deserts as well.
- This job contained of standing for hours on end, sometimes in the heat when working outside.
- This being my first job, going into it i was very overwhelmed, but over time it taught me how to handle myself under stress and move accordingly to get the job done correct and thouroughly.
Education
High School Diploma -
Cypress Creek High School
Orlando, Fl05-2023
Skills
- Customer service
- Team collaboration
- Effective communication
- Menu knowledge
- Time management
- Organizational skills
- Guest engagement
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Greeting guests
- Interactive communication skills
- Upselling
- Server support
- Beverage preparation
- POS
Certification
- Elite Bartending School and Event Staffing Certifiation
Languages
English
Full Professional
Spanish
Full Professional
Interests
I have interests in a couple areas I love clothing, i love putting different articles of clothing together, different colors and patterns, seeing what works I often draw out some sketches of cloths that come up in my head I love music, i am about to start learning how to stack and create beats, i will sometimes like to write as well Lastly, i would love to go into business, and start up my own night club This idea stemmed from my experiences at the club Like a lot of people, i love to go out dancing, but i always wished the cub format was different, and sometimes the music is not satisfying the crowd I want to run my own night club, and making the interior comfortable and my own touch, Music is very crucial and it established the atomosphere and the feel of the crowd, i know the right balance of euphoric and glamorous everybody, meaning me, searches for on a night out
Timeline
Hostess
Trattoria Del Porto
06.2024 - Current
Hostess
Bonefish Grill Restaurants
04.2024 - 06.2024
Banquet Barista
N/a
12.2023 - 05.2024
Food and Beverage Server
Altitude Burger/ Seaworld Orlando
03.2022 - 05.2022
High School Diploma -
Cypress Creek High School
Similar Profiles
MICHAEL MAHONEYMICHAEL MAHONEY
Lead Bartender at PortoLead Bartender at Porto
Fabiolly Maria De BittencourtFabiolly Maria De Bittencourt
Sales Manager at Paula Porto StoreSales Manager at Paula Porto Store
Bassma Mohamed AhmedBassma Mohamed Ahmed
Y2 Classroom Teacher at NIS Porto CampusY2 Classroom Teacher at NIS Porto Campus