Professional Summary
Overview
Work History
Education
Skills
References
Timeline

Kimberly Pritchard

7-Eleven, Inc.
Wexford,Pennsylvania
34
years of professional experience

Highly-motivated business professional with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Work History

Area Leader

1 Year 3 Months
7-Eleven, Inc | Pittsburgh, Pennsylvania | 07.2025 - Current
  • Support store leaders and franchisees across multiple locations to execute market-specific business plans and enhance sales and financial results.
  • Review store performance metrics to identify revenue opportunities and enhance operating efficiency and business outcomes.
  • Built strong partnerships with market and regional leaders, store teams, and vendors to support merchandising, marketing, and customer experience initiatives aligned with company growth goals.
  • Collaborate with store leadership to develop action plans and implement best practices that promote profitability, team accountability, and customer satisfaction.
  • Lead talent development and succession planning efforts, mentored leaders, and developed high-performing teams capable of delivering sustainable business results across multi-unit territory.

Store Readiness Specialist / Store Implementation Specialist

13 Years 1 Month
7-Eleven, Inc. | 09.2013 - Current
  • Coordinated implementation plans with direct reports and third-party contractors to ensure alignment and efficiency.
  • Conduct operational procedures, administrative duties, and training sessions.
  • Handled field merchandising inquiries and requests regarding product assortment, placement, Retailer Initiative, footprints, and schematics to optimize store layouts.
  • Take the lead functions of ordering merchandise, small wares, office supplies and Point Of Purchase materials
  • Created training materials for new hires on the company's procedures and policies.
  • Execute site operations management nationwide to ensure seamless process implementation.
  • Collaborate with vendors to develop effective displays.
  • Developed and maintained strong professional relationships with key stakeholders to facilitate effective collaboration and support.

Corporate Store Manager

1 Year 10 Months
E Z Energy / 7-Eleven, Inc. | Cranberry, Pennsylvania | 11.2011 - 09.2013
  • Oversee operations of convenience store and gas station, encompassing hiring, bookkeeping, and ordering.
  • Fostered an enthusiastic work atmosphere.
  • Implemented effective problem-solving strategies.
  • Collaborated with Field Consultants to execute store action strategies.
  • Ensured compliance with corporate policies
  • Kept up-to-date on market trends/events

Owner/Manager

3 Years 4 Months
The Good Life Market | Pittsburgh, Pennsylvania | 07.2008 - 11.2011
  • Manage all aspects of the retail store with a staff of six to ten people.
  • Account for the physical inventory of $500,000.
  • Attend industry events to identify innovative products, and build vendor relationships.
  • Communicate goals, delegate responsibilities, and implement problem-solving solutions.
  • Assess employees based on performance, work ethic, and customer satisfaction.
  • Kept up-to-date financial records covering reports, budgets and transactions.
  • Create loyalty programs to increase sales and customer retention

Sales Representative - Stakeholder

15 Years
C.A.P. Food Sales & Distributing, Inc. | Wexford, Pennsylvania | 08.1992 - 08.2007
  • Marketed company-represented products to grocery retailers.
  • Created monthly sales brochures to increase buy ins and prepare for holiday displays
  • Prepared action plans and set goals to increase sales; responded to new leads and referrals.
  • Recommended enhanced product assortments to boost departmental profitability.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Identified opportunities for cross-selling additional products and services.

Education

Center for Emergency Medicine - Certified Emergency Medical Technician

Center for Emergency Medicine | Oakland, PA | 01-1990

Community College of Allegheny County - Business Administration courses

Community College of Allegheny County | Pittsburgh, PA | 01-1989

Bradford School of Business - Administrative Management & General Business

Bradford School of Business | Pittsburgh, PA | 01-1986

Skills

Team leadership
Troubleshooting and resolution
Time management
Critical thinking
Decision-making
Strong organizational skills
Sales analytics
Performance metrics
Market planning

References

References available upon request.

Timeline

Area Leader

7-Eleven, Inc
07.2025 - CurrentRead More

Store Readiness Specialist / Store Implementation Specialist

7-Eleven, Inc.
09.2013 - CurrentRead More

Corporate Store Manager

E Z Energy / 7-Eleven, Inc.
11.2011 - 09.2013Read More

Owner/Manager

The Good Life Market
07.2008 - 11.2011Read More

Sales Representative - Stakeholder

C.A.P. Food Sales & Distributing, Inc.
08.1992 - 08.2007Read More

Center for Emergency Medicine

Center for Emergency Medicine from Certified Emergency Medical Technician
Read More

Community College of Allegheny County

Community College of Allegheny County from Business Administration courses
Read More

Bradford School of Business

Bradford School of Business from Administrative Management & General Business
Read More
Kimberly Pritchard