Highly-motivated business professional with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Work History
Area Leader
1 Year 3 Months
7-Eleven, Inc | Pittsburgh, Pennsylvania | 07.2025 - Current
Support store leaders and franchisees across multiple locations to execute market-specific business plans and enhance sales and financial results.
Review store performance metrics to identify revenue opportunities and enhance operating efficiency and business outcomes.
Built strong partnerships with market and regional leaders, store teams, and vendors to support merchandising, marketing, and customer experience initiatives aligned with company growth goals.
Collaborate with store leadership to develop action plans and implement best practices that promote profitability, team accountability, and customer satisfaction.
Lead talent development and succession planning efforts, mentored leaders, and developed high-performing teams capable of delivering sustainable business results across multi-unit territory.
Store Readiness Specialist / Store Implementation Specialist
13 Years 1 Month
7-Eleven, Inc. | 09.2013 - Current
Coordinated implementation plans with direct reports and third-party contractors to ensure alignment and efficiency.
Conduct operational procedures, administrative duties, and training sessions.
Handled field merchandising inquiries and requests regarding product assortment, placement, Retailer Initiative, footprints, and schematics to optimize store layouts.
Take the lead functions of ordering merchandise, small wares, office supplies and Point Of Purchase materials
Created training materials for new hires on the company's procedures and policies.
Execute site operations management nationwide to ensure seamless process implementation.
Collaborate with vendors to develop effective displays.
Developed and maintained strong professional relationships with key stakeholders to facilitate effective collaboration and support.
Corporate Store Manager
1 Year 10 Months
E Z Energy / 7-Eleven, Inc. | Cranberry, Pennsylvania | 11.2011 - 09.2013
Oversee operations of convenience store and gas station, encompassing hiring, bookkeeping, and ordering.
Fostered an enthusiastic work atmosphere.
Implemented effective problem-solving strategies.
Collaborated with Field Consultants to execute store action strategies.
Ensured compliance with corporate policies
Kept up-to-date on market trends/events
Owner/Manager
3 Years 4 Months
The Good Life Market | Pittsburgh, Pennsylvania | 07.2008 - 11.2011
Manage all aspects of the retail store with a staff of six to ten people.
Account for the physical inventory of $500,000.
Attend industry events to identify innovative products, and build vendor relationships.
Communicate goals, delegate responsibilities, and implement problem-solving solutions.
Assess employees based on performance, work ethic, and customer satisfaction.
Kept up-to-date financial records covering reports, budgets and transactions.
Create loyalty programs to increase sales and customer retention