Caring mental health professional offering background in human services and education. Focused on client advocacy, prevention and education.Collaborative with multidisciplinary teams to create solid support networks for client needs.
Caring mental health professional offering background in social work. Focused on client advocacy, prevention and education to reduce impacts and recurrence of serious issues. Collaborative with multidisciplinary teams to create solid support networks for client needs.
Overview
13
13
years of professional experience
Work History
ICF Residential Manager
Covenant Enabling Residences Of Illinois
Oak Forest, IL
11.2018 - 01.2020
Trained and coached staff to consistently meet residents' needs with caring, knowledgeable and safe support.
Responded promptly to emergencies involving staff or residents and coordinated appropriate responses.
Coordinated adequate coverage for resident needs with organized staff schedules and assignments.
Monitored employees' compliance with individuals' support plans and medical protocols.
Guided clients in developing skills or strategies for dealing with problems.
Educated clients on medications, coping skills and community resources.
Used approved crisis intervention techniques in emergency situations.
Supervised medication administration, personal hygiene and other activities of daily living.
Followed care plan and directions to administer medications.
Tracked and reported clients' progress based on observations and conversations.
Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Accompanied or transported clients to appointments, errands and social activities.
Reported changes in client condition to Administrators, Executive Director and (QIDP) Qualified Intellectual Disabilities.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Enhanced patient wellbeing by supporting participation in recreational activities.
Monitored client's well-being, safety and comfort under nurses direction.
Family Support Specialist
Easter Seals Joliet
Joliet, IL
10.2014 - 05.2018
Demonstrated effective, culturally sensitive engagement with patients, families and partners.
Educated families on safety tools to communicate better and work through behavioral issues for improved family relationships.
Worked with community resources to engage youth in pro-social activities and help families access services.
Maintained confidentiality through stringent handling of charts and data.
Established behavioral modification goals and assessed progress toward goals.
Worked with care team to assess client needs and discuss collaborative treatment efforts.
Collaborated with Board Certified Behavior Analyst and school representatives during ( IEP’s ) Individual to support adolescents and families.
Classroom observations of students within day programs.
Worked 1:1 with Autistic students to decrease behaviors by adhering to an individual behavior modification plan.
Documented behaviors and med changes on how they coincide with an increase in self harm.
Direct Support Professional
Helping Hand Rehabilitation Center
Countryside, IL
09.2010 - 04.2011
Maintained clean and well-organized environment for client happiness and safety.
Supervised medication administration, personal hygiene and other activities of daily living.
Followed care plan and directions to administer medications.
Assisted individuals in development of social skills to become integrated in community.
Accompanied or transported clients to appointments, errands and social activities.
Documented current patient information to update vital signs, behaviors and eating habits.
Transported clients to doctor's appointments and errands.
Advocated for disabled individuals to foster communication and self-expression and achieve goals.
Weekend Supervisor, Residential CILA
Clearbrook Residential Services
Arlington Heights, IL
04.2007 - 10.2008
Completed checklists at beginning and end of shifts to promote positive work environment and smooth shift transitions.
Monitored employee productivity to provide constructive feedback and coaching.
Complied with company policies, objectives and communication goals.
Coordinated employee schedules according to shift changes and availability.
Established and enforced clear goals to keep employees working collaboratively.
Provided a variety of support to clients who are able to expand their interaction 1:1 within, the community, and within a structured CILA environment.
Documented behavioral changes within clients medications , and reported all necessary documentation for medical professionals for quarterly meetings.
Adhered to clients Individual Service Plan (ISP) that recognizes their needs and preferences. Documented areas of strength and weakness by creating new goals, to help foster independence.
Caregiver, Community Day Services
Trinity Services
New Lenox, IL
06.2007 - 10.2007
Supported dressing and personal care needs.
Maintained clean and well-organized environment for client happiness within the day program.
Aided with mobility and independence for disabled individuals.
Maintained safety and security of up to 16 adults, reducing minor mishaps with stringent supervision and basic safety protocols.
Observed and monitored adults to identify developmental strengths and target enrichment activities.
Education
Bachelor of Science - Education/ Social Science
Eastern New Mexico University
Portales, NM
12.2024
Associate of Science - General Studies
College of DuPage
Glen Ellyn, IL
05.2020
Certificate - Operating Room Patient Technician
College of DuPage
Glen Ellyn, IL
05.2020
Certificate - Sterile Processing Distribution Technician
College of DuPage
Glen Ellyn, IL
05.2020
Skills
Community Outreach
Client Needs Assessments
Leadership
Excellent Communication
Teamwork and Collaboration
MS Office
Microsoft Word
Research and Facts Collecting
Written and Verbal Communication
Client Meetings
Referral Coordination
Client Advocacy
Positive Attitude
Problem-Solving
Crisis Intervention
Timeline
ICF Residential Manager
Covenant Enabling Residences Of Illinois
11.2018 - 01.2020
Family Support Specialist
Easter Seals Joliet
10.2014 - 05.2018
Direct Support Professional
Helping Hand Rehabilitation Center
09.2010 - 04.2011
Caregiver, Community Day Services
Trinity Services
06.2007 - 10.2007
Weekend Supervisor, Residential CILA
Clearbrook Residential Services
04.2007 - 10.2008
Bachelor of Science - Education/ Social Science
Eastern New Mexico University
Associate of Science - General Studies
College of DuPage
Certificate - Operating Room Patient Technician
College of DuPage
Certificate - Sterile Processing Distribution Technician