Kimberly Purpura
Charlotte,North Carolina
Summary
Hardworking, dedicated professional eager to lend existing knowledge and talents while embarking on new challenges and opportunities. Operates effectively in both individual and team environments.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Mortgage Loan Specialist II
State Employees' Credit Union
2022.08 - Current
- Processed mortgage loan applications, verifying accuracy of the information and ensuring compliance with all state and federal regulations
- Reviewed credit history of applicants and evaluated the impact on their ability to secure financing
- Ensured compliance with applicable state and federal laws including RESPA, TILA, ECOA, HMDA
- Approved loans within specified limits and referred loan applications outside those limits to management for approval
- Managed a pipeline of mortgage applications, prioritizing tasks to ensure timely closings and meet clients'' needs.
- Proactively identified solutions for customers experiencing credit issues.
Senior Financial Services Officer I
State Employees' Credit Union
2020.10 - 2022.08
- Processed loan applications in accordance with applicable laws and procedures
- Ensured compliance with Credit Union policies and procedures when evaluating loan requests
- Assessed and evaluated member needs to offer appropriate loan products
- Assisted members in all areas of consumer lending and made lending decisions consistent with SECU loan policies
- Worked delinquency queues for consumer lending.
- Provided leadership and guidance to FSR staff, ensuring compliance with Credit Union policies and procedures
Teller/Teller Supervisor/FSM
State Employees' Credit Union
2001.09 - 2018.07
- Supervised counting of cash, checks and drafts to catch FSR errors and maintain bank records
- Interviewed and screened applicants to make recommendations for hiring
- Trained new and other employees on how to effectively perform FSR duties
- Responded to member concerns promptly and professionally
- Delegate job duties and follow up to ensure tasks are completed efficiently and correctly
- Accompanied Internal Audit team to selected branches to assist with branch audit, particularly teller area operations
Education
Bachelor of Science - Business Administration
Western Carolina University
Cullowhee, NC05.2026
Associate of Arts - Business Administration
Central Piedmont Community College
Charlotte, NC05.2019
Skills
- Attention to Detail
- Decision Making
- Goal-Oriented
- Multitasking Abilities
- Problem-Solving
- Effective Communication
- Adaptability and Flexibility
Certification
- Licensed Mortgage Loan Originator MLO#1843896
- Accredited Financial Counselor
- Notary Public
Timeline
Mortgage Loan Specialist II
State Employees' Credit Union
2022.08 - Current
Senior Financial Services Officer I
State Employees' Credit Union
2020.10 - 2022.08
Teller/Teller Supervisor/FSM
State Employees' Credit Union
2001.09 - 2018.07
Bachelor of Science - Business Administration
Western Carolina University
Associate of Arts - Business Administration
Central Piedmont Community College
- Licensed Mortgage Loan Originator MLO#1843896
- Accredited Financial Counselor
- Notary Public
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