Kimberly Ramirez

Chino,CA

Summary

Im a highly motivated and dedicated bilingual individual. Friendly and welcoming, with a keen ability to create positive and inviting atmosphere. I possesses a strong communication skill and knack for efficiently managing reservations and seating arrangements. Dedicated to enhancing guest experiences and ensuring smooth operations. Also

offering a warm and approachable demeanor, eager to learn and grow . I bring foundational understanding of customer service, principles, and can quickly adapt to new systems. I'm always ready to use and develop new communication and new organizational skills for my employer.

Overview

year of professional experience

Work History

Restaurant Hostess

Casa De Díaz

07.2024 - 01.2025

Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Education

Chino High

Chino, CA

No Degree - Cosmetologist

Pomona Cosmetology School

Pomona, CA

08-2023

Skills

Team player
Fast learner
Customer service
Strong multitasking
Communication
Active learning
Problem Solver

Leadership
Time management
Active listening
Adaptability
Skills management
Responsible
Organization

Timeline