Kimberly Ramirez
EMG
SALT LAKE CITY
1
Language
6
years of professional experience
Experienced leasing professional with 4+ years in property management, lease preparation, and fair housing compliance. Strengths include bilingual Spanish communication, customer service, and efficient handling of applications, screenings, and resident needs.
Work History
Leasing Agent
4 Years 4 Months- Guided prospective residents through property tours, highlighting unit features, amenities, and lease terms.
- Processed applications, screenings, and lease documents with accuracy and compliance.
- Coordinated move-ins, renewals, and unit availability to support smooth leasing operations.
- Responded to resident and prospect inquiries regarding pricing, policies, and community details.
Leasing
1 Year 5 Months- Handled inbound calls from potential customers inquiring about lease-to-own applications.
- Troubleshooted problems for callers and helped independently resolve common issues.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Resolved complex bilingual customer inquiries with accurate, professional communication across phone, email, and chat.
Education
GED
Skills
Leasing and sales
Lease preparation
Property management
Fair housing policies
Call center customer service
Appointment scheduling
Telephone and email etiquette
Bilingual [Spanish]
Languages
Spanish
Timeline
Leasing Agent
EMG
06.2022 - CurrentRead More
Leasing
Acima Credit
10.2020 - 03.2022Read More
Hunter High
GED
Read More