Kimberly Ramos
Queens Village
Overview
7
7
years of professional experience
Work History
Program Manager
Publicis
01.2024 - Current
- Support Global and U.S. HCP/ Consumer on 7+ digital, email, and print deliverables
- Familiarity with Medical Legal Regulatory review process
- Established team priorities, maintained schedules and monitored performance.
- Manage cross-functional teams for successful project completion within deadlines and budgets.
Account Executive
Havas Health Plus
01.2023 - 03.2023
- Supported 5 Global HCP digital, email, and video deliverables
- Managed creative brief development
- Developed vendor relationships for localized deliverables
- Updated client status sheet and took meeting minutes during weekly status call
- Reviewed and marked up deliverables with client and MLR feedback
Project Management Fellow
Havas Health Plus
01.2022 - 01.2023
- Supported Global HCP digital, video, email, and website deliverables
- Monitored and updated financial tracker on weekly basis, ensuring accuracy of inputs resulting in 99.9% accuracy rate
- Coordinated over 150 internal meetings for cross-functional teams, ensuring successful communication across departments
Graduate Student Intern
Center for Innovation in Mental Health
01.2021 - 05.2021
- Conducted outreach calls & email to portray services available, leading to increase of 40% in referrals
- Processed & validated data of community-based organizations onto a spreadsheet, achieving over 93% accuracy
- Developed a community-based organization profile guide using Canva, leveraging data insights from 10+ organizations & resources, resulting in 40% improvement when assessing community needs.
Program Assistant
Safe Horizon
02.2019 - 03.2020
- Supported multidisciplinary team consisting of Detectives, District Attorney's, Social Workers, and Counselors
- Consistently allocated 85+ callers' requests efficiently on daily basis to the correct departments, resolving customer issues in a timely manner
- Cultivated relationships with 170+ families by understanding their needs & tailoring solutions that fit their individual needs, increasing client satisfaction by 20%
- Created new client profiles to input into CMS database
- Generated an efficient process to restock supply shelves every 2 weeks, improving labor productivity by 30%.
Community Health Intern
York College at the City University of New York
08.2017 - 12.2017
- Crafted 8 high-impact graphic materials, including brochures and flyers targeting different aspects of young adult health, increasing public engagement by 50%
- Conducted comprehensive assessments of more than 50 college students, including taking accurate blood pressure readings & administering BIA tests
- Managed procurement & tracking of 6 healthcare supplies worth $5k, essential for center's operations.
Summer Day Camp Counselor
Homes For The Homeless
06.2017 - 08.2017
- Acted as mentor for school aged children in kindergarten and first grade
- Implemented camp activities fostering physical, social, and emotional growth.
- Served as chaperone on field trip Fridays
- Assisted in preparing recreational materials and supplies for each activity.
Education
Master of Public Health - Health Policy And Management
CUNY Graduate School of Public Health
New York, NY12.2021
Bachelor of Science - Community Health Education
CUNY York College
Queens, NY06.2018
Skills
- Microsoft Office
- Smartsheet
- Adobe Acrobat
- Project Management
- Team Management
- Cultural Sensitivity
- Budgeting and Resource Management
Leadership Experience
American Public Health Association
Remote, U.S.
Mentoring Committee Co-Chair, 11/2020 - 04/2021
- Coordinated with communications team for successful execution of up to 2 Twitter/Facebook campaigns, securing 4K new followers in 6 months.
- Analyzed feedback from surveys and crafted engaging narratives for media platforms, leading to a 20% increase in positive sentiment for mentor/mentee friendships.
- Created and curated a mentor database resource of local industry leaders to engage with the committee, resulting in 150 signups and 10 successful matches.
Timeline
Program Manager
Publicis
01.2024 - Current
Account Executive
Havas Health Plus
01.2023 - 03.2023
Project Management Fellow
Havas Health Plus
01.2022 - 01.2023
Graduate Student Intern
Center for Innovation in Mental Health
01.2021 - 05.2021
Program Assistant
Safe Horizon
02.2019 - 03.2020
Community Health Intern
York College at the City University of New York
08.2017 - 12.2017
Summer Day Camp Counselor
Homes For The Homeless
06.2017 - 08.2017
Master of Public Health - Health Policy And Management
CUNY Graduate School of Public Health
Bachelor of Science - Community Health Education
CUNY York College
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