Detail-oriented Business Office Assistant with extensive experience in prioritizing administrative tasks and optimizing office operations. Recognized for exceptional organizational abilities and a strong work ethic, consistently delivering results while managing multiple responsibilities. Proven adaptability in fast-paced environments, complemented by excellent interpersonal skills that enhance team collaboration. Seeking to leverage expertise in a dynamic role that presents new challenges and opportunities for growth.
Overview
24
24
years of professional experience
Work History
Business Office Associate
C A Russell Ford formerly Sunny King Ford
Anniston
07.2001 - Current
Checked postings and documents for correctness, accuracy and proper coding.
Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
Collaborated with vendors, suppliers and staff members across departments to resolve any issues that arose.
Liaised with vendors and customers to confirm information and address client issues.
Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
Verified accuracy of coding on invoices prior to processing payments.
Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
Researched and responded to inquiries from vendors regarding invoice status or payment issues.
Assisted with preparing journal entries related to accounts payable transactions.
Handled accounts payable and receivable, including invoicing and payment processing.
Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
Prepared monthly statements for accounts receivable operations.
Generated, mailed and monitored invoices.
Reviewed all incoming payments for accuracy before posting them into the general ledger system.
Participated in financial audits related to accounts receivable.
Generated monthly financial reports for management review.
Processed posting and reconciling payments and addressed aged receivables.
Updated vendor files with new contact information or changes in payment terms upon request.
Enhanced customer satisfaction through prompt and courteous handling of all inquiries and complaints.
Reconciled customer accounts and resolved discrepancies.
Received and recorded cash, checks and transfers.
Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
Created and maintained internal job descriptions and postings to accurately reflect roles.
Processed, verified and maintained personnel-related documentation.
Explained company personnel policies, benefits and procedures to employees or job applicants.
Responded to inquiries from current and prospective employees related to benefit programs, payroll issues.
Assisted in developing job descriptions and person specifications.
Created job postings using online job boards or other recruiting methods as requested by hiring managers.
Managed leave of absence requests including FMLA and short-term disability paperwork submissions.
Created, organized, and maintained employee personnel files to keep sensitive data secure.
Responded to internal and external HR-related inquiries or requests.
Performed background checks on applicants prior to extending an offer of employment.
Maintained employee personnel files in compliance with applicable laws and regulations.
Coordinated employee benefits programs, including health insurance and retirement plans.
Assisted in administering employee benefit programs and worker's compensation plans.
Assisted with planning, organizing and coordinating company events.
Prepared materials and reports for compliance audits.
Prepared new hire packets and termination documentation for human resource department.
Facilitated new hire orientations and employee training sessions.
Managed confidential employee information with discretion and integrity.
Assisted with administering employee benefit programs and worker's compensation plans.
Updated contact lists regularly when changes occur in employee status or contact information.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Handled incoming calls and directed callers to appropriate department or employee.
Managed office supplies inventory and placed orders when necessary.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Raised funds by organizing multiple events and diligently managed details to meet deadlines.
Managed database systems containing customer contact information.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Maintained inventory of office supplies and placed orders when necessary.
Handled confidential documents in an organized fashion according to established protocol.
Greeted visitors and provided general information about the company.
Developed and maintained filing systems for confidential documents and records.
Processed invoices for payment using accounting software applications.
Compiled data from various sources into organized reports for review by management team.
Conducted research on various topics as requested by management.
Proofread content for typo-free emails and documentation.
Coordinated catering services for various functions, including sales trainings and department meetings.
Created travel arrangements and distributed travel details to appropriate personnel.