Kimberly Reed
Griffin,GA
Summary
Knowledgeable medical office professional talented at correcting and resubmitting claims, preparing patient charts and reviewing health records to identify proper diagnosis codes for billing. Offers background in reviewing, analyzing and managing medical record information to obtain prior authorizations from insurance companies and ensure payment.
Overview
6
6
years of professional experience
Work History
Nutritional Assistant
Griffin-Spalding County School System
10.2019 - 03.2021
- Assisted with preparation and serving of food in line with established nutrition guidelines.
- Maintained food and sanitation standards to prevent food-borne illness and promote health.
- Provided support to individuals with special dietary need to meet unique nutritional requirements.
- Collaborated with healthcare professionals to provide optimal nutritional care for patrons.
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches and special events.
- Cleaned and sanitized surfaces, tools and equipment.
- Restocked condiments, beverages and utensils per expected use levels.
- Provided exemplary service to students, staff and visitors.
- Received and stored incoming supplies according to procedures.
- Tracked meal purchases and accepted payments at cash register.
- Inspected appliances, commercial fryers, and ovens to verify proper working order.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Addressed customer complaints and inquiries to verify satisfaction.
CNA
Upson Regional Medical Center
03.2015 - 08.2018
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Supported office staff and operational requirements with administrative tasks.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
Education
Certification of Medical Billing & Coding - Billing
DeVry University
Villa Park, IL05.2024
Skills
- Medical Terminology
- Medical Transcription
- HIPAA Compliance
- Medical Office Administration
- Records Management
- Medical Charting
- Records Maintenance
- Telephone Etiquette
- Medical Billing and Coding
- Inpatient Care
- Appointment Scheduling
- EMR / EHR
Timeline
Nutritional Assistant
Griffin-Spalding County School System
10.2019 - 03.2021
CNA
Upson Regional Medical Center
03.2015 - 08.2018
Certification of Medical Billing & Coding - Billing
DeVry University
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