Kimberly Reed
Rock Hill,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled professional knowledgeable about monitoring metrics and maximizing team success in fast-paced settings. Performance- and quality-driven with several years of experience. Natural leadership talent with motivational approach.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Disclosure Coordinator
Movement Mortgage
Indian Land, SC
03.2020 - Current
- Utilize Software MD to process and update loan files for disclosure preparation.
- Review mortgage contracts to verify borrower and property details, and determine transfer tax responsibilities.
- Ensure accurate setup of initial disclosure packages and identify changes within allowable timeframes.
- Oversee loan files post-rate lock, sending revised disclosures and Lock-In Agreements, loan amount or rate changes.
- Address Disclosure Department-specific inquiries and ensure compliance with state and regulatory rules.
- Update systems to prepare Loan Estimates in accordance with state guidelines.
Operation Analyst Intermediate, Payment Processing
One Main Finanical
Fort Mill , SC
02.2016 - 10.2019
- Analyzed and documented operational processes to identify areas of improvement.
- Designed and tested system changes prior to deployment in order to ensure accuracy.
- Assisted in the development of training materials for operations staff members.
- Participated in meetings with internal teams and external vendors regarding operational matters.
- Performed data entry activities in order to maintain accurate records.
- Monitored performance indicators such as KPIs and SLAs in order to assess effectiveness of operations teams.
- Facilitated training sessions for new employees on operational procedures and systems.
Payment Processor II
Citi Group
Fort Mill, SC
10.2005 - 10.2010
- Analyzed financial data to determine appropriate payment amounts and methods.
- Processed payments for customers in a timely manner, ensuring that all deadlines were met.
- Prepared bank deposits by verifying that funds are available before posting them.
- Verified customer account information prior to processing payments.
- Processed credit memos and adjustments according to company policy.
- Reconciled customer accounts and resolved discrepancies.
- Received and recorded cash, checks and transfers.
- Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
- Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
Payment Processor III
One Main Finanical
Fort Mill, SC
10.2010 - 2 20216
- Maintained accurate records of customer payments using automated systems.
- Collaborated with other departments within the organization to ensure proper communication regarding payment processes.
- Assisted in training new employees on the principles of processing payments accurately and securely.
- Ensured adherence to internal procedures when processing payments, such as double-checking invoices for accuracy.
- Investigated customer complaints about incorrect or delayed payments and resolved any issues quickly and efficiently.
- Verified customer account information prior to processing payments.
Education
Certificate - Accounting- Payroll/ Income Tax
York Technical College
Rock Hill, SC10-2024
High School Diploma -
Chester High School
Chester, SC06-1995
Skills
- Contract Management
- Office leadership
- Accounting principles understanding
- Data entry mastery
- Data Entry and 10-Key
- Problem Identification
- Microsoft Office proficient
- Strong verbal communication
- Team Work Scheduling
- Accounting Software
Certification
- Licensed SC Notary
- 10 Key by touch
Accomplishments
- 2023 Dean's List
References
References available upon request.
Timeline
Disclosure Coordinator
Movement Mortgage
03.2020 - Current
Operation Analyst Intermediate, Payment Processing
One Main Finanical
02.2016 - 10.2019
Payment Processor III
One Main Finanical
10.2010 - 2 20216
Payment Processor II
Citi Group
10.2005 - 10.2010
Certificate - Accounting- Payroll/ Income Tax
York Technical College
High School Diploma -
Chester High School
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