Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kimberly Rihaly

Jeannette,PA

Summary

Focused General Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.

Overview

11
11
years of professional experience

Work History

General Manager

Valley Pool & Spa
02.2013 - Current
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Established and cultivated solid business relationships with new or existing customers.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Education

High School Diploma -

West Chester East High School
West Chester, PA

Associate of Arts - Business Administration And Management

Westmoreland County Community College
Youngwood, PA

Skills

  • Client Account Management
  • Team Leadership
  • Training and Development
  • Conflict Resolution
  • Relationship building
  • Sales expertise
  • Effective leader
  • Exceptional interpersonal communication
  • Employee Training
  • Staff Management
  • Stock Management

Accomplishments

    2021 Culture Champion Award - Valley Pool & Spa


    2021 - Ruby Sales Award for sales over $3,000,000 - Valley Pool & Spa


    2015 - Sapphire Sales Award for sales over $1,200,000 - Valley Pool & Spa

Timeline

General Manager

Valley Pool & Spa
02.2013 - Current

High School Diploma -

West Chester East High School

Associate of Arts - Business Administration And Management

Westmoreland County Community College

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Kimberly Rihaly