KIMBERLY RIOS
FRESNO,CALIFORNIA
Summary
Dynamic, results-oriented professional eager to embrace new challenges and drive success. Strong work ethic, adaptability, and exceptional interpersonal skills enable thriving in both independent and collaborative settings. Proven expertise in customer relationship management ensures high levels of satisfaction and retention through persuasive communication techniques that enhance sales and foster loyalty. History of effectively collaborating with team members to achieve sales objectives while maintaining a positive and productive store environment.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Sales associate/cashier
Boot Barn
Selma, CA
10.2025 - Current
- Provide customer service on the floor and also at the register, handle returns and exchanges ,make sure customers left satisfied
- Developed and implemented promotional displays to increase sales visibility.
- Resolved customer complaints, fostering positive relationships and repeat business.
- Collaborated with team members to achieve daily sales goals and improve performance metrics.
- Maintained clean and organized backroom areas to support efficient inventory management
- Provided positive first impressions to welcome existing, new, and potential customers.
Cashier
Tacos Y Mas Mexican Food
Fresno, CA
01.2024 - 12.2024
- Resolved customer issues, enhancing satisfaction through knowledgeable and friendly service
- Processed customer orders and payments, delivering friendly service in fast-paced food environment
- Maintained a clean work area and assisted with food preparation.
- Resolved customer inquiries and complaints to enhance satisfaction levels.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Busser
Castillo's Mexican Food
Fresno, CA
01.2020 - 01.2023
- Cleared tables, refilled water, and maintained a clean and organized dining area to enhance guest satisfaction
- Assisted servers in delivering food and beverages to tables efficiently. and kitchen staff to make sure guests had a smooth and pleasant dining experience
- Improved table turnover rates through timely clearing of dishes.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
Public Services
Roosevelt High School
Fresno, CA06-2024
Child Development
Fresno City College
Skills
- Customer service
- Leadership
- Cash handling
- Food preparation
- Multi-tasking strength
- Excellent people skills
- Goal oriented
- Exceptional customer service
- Time Management
- Problem Solving
- Restocking and Merchandising
- Team Work and collaboration
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Sales associate/cashier
Boot Barn
10.2025 - Current
Cashier
Tacos Y Mas Mexican Food
01.2024 - 12.2024
Busser
Castillo's Mexican Food
01.2020 - 01.2023
Public Services
Roosevelt High School
Child Development
Fresno City College