Kimberly Rodak
UMH Properties
Nappanee,IN
9
years of professional experience
Dedicated professional with experience in cleaning and customer service roles. Strong skills in team collaboration, time management, and training new staff. Focused on implementing effective cleaning techniques to improve operational efficiency and elevate customer satisfaction.
Work History
Cleaner (1099)
7 Months- Ensured cleanliness and sanitation of common areas, enhancing resident satisfaction.
- Operated cleaning equipment efficiently, maintaining high safety standards.
- Collaborated with team members to complete daily cleaning schedules promptly.
- Trained new staff on best practices for cleaning and safety procedures.
- Implemented improved cleaning techniques, reducing time spent on routine tasks.
- Monitored and reported maintenance issues to management for timely resolution.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Front End Manager
3 Years 10 Months- Led team in daily operations, ensuring high-quality customer service and efficient workflow.
- Developed training programs for new staff, enhancing onboarding experience and operational efficiency.
- Implemented quality control measures, maintaining product standards and improving customer satisfaction.
- Streamlined inventory management processes, reducing waste and optimizing supply chain efficiency.
- Coordinated with marketing to design promotional materials, increasing brand visibility and customer engagement.
- Oversaw project timelines for special events, ensuring timely execution and adherence to budget constraints.
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
- Maintained strong customer relations and effective customer service standards.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Resolved customer complaints promptly, reinforcing the company''s commitment to exceptional service standards.
Kitchen Staff Member
4 Months- Prepared and assembled meals in accordance with nutritional guidelines and school standards.
- Maintained cleanliness and organization in kitchen areas to ensure food safety compliance.
- Assisted in inventory management, tracking supplies, and minimizing waste effectively.
- Collaborated with team members to streamline food preparation processes for efficiency.
- Monitored food quality during service to guarantee adherence to health regulations.
Dairy Manager
4 Years 3 Months- Oversaw daily dairy operations, ensuring product quality and freshness standards were consistently met.
- Managed inventory levels, optimizing stock turnover and reducing waste effectively.
- Trained and mentored staff on best practices for dairy product handling and safety protocols.
- Implemented process improvements to enhance workflow efficiency in dairy production areas.
- Conducted regular quality control checks, maintaining compliance with health regulations and company policies.
- Coordinated promotional activities to boost sales of dairy products within the store environment.
- Checked department signage and confirmed proper pricing, making sure sale items accurate.
- Developed strong vendor relationships to ensure reliable product supply and favorable pricing negotiations.
Education
High School Diploma
Pastoral - Biblical Studies
Skills
Cleaning and sanitizing
Sweeping and mopping
Housekeeping
Customer service
Time management
Team collaboration
Reliability and punctuality
Problem-solving
Attention to detail
Professional appearance
Quality assurance
Complex Problem-solving
Confidentiality awareness
Conflict resolution
Multitasking and organization
Verbal and written communication
Safety protocols adherence
Record keeping
Commercial and residential cleaning
Strong work ethic
Multitasking
Organizational skills
Teamwork and collaboration
Adaptable and flexible
Communication and interpersonal skills
Productivity and time management
Multitasking Abilities
Decision-making
Excellent communication
Active listening
Conscientious and Detail-oriented
Checklists and recordkeeping
Timeline
Cleaner (1099)
UMH Properties
03.2024 - 10.2024Read More
Front End Manager
Pretty Cakery
02.2020 - 12.2023Read More
Kitchen Staff Member
Wawasee Community Schools
09.2019 - 01.2020Read More
Dairy Manager
Neighborhood Fresh
06.2015 - 09.2019Read More
Berrian Global University
Pastoral from Biblical Studies
Read More
Niles First Assembly Christian School
High School Diploma
Read More