Kimberly Salgado
Harrison
Summary
Reliable and personable, well suited for roles requiring strong communication skills, conflict de-escalation/ resolution, and maintaining professionalism in a fast-paced service environment. Experienced in working collaboratively with team members to ensure consistent, safe and positive customer interactions. I'm committed to upholding ethical standards, demonstrating sound judgement and contributing to a safe and respectful environment while pursing a career in the criminal justice field.
Overview
2
2
years of professional experience
Work History
Sales Associate
Carter's
03.2025 - Current
- Collaborated with other associates and managers to achieve daily sales targets and expectations.
- Operated point-of-sale system to complete cash and card transactions accurately.
- Worked to meet targets for credit card applications, donations and product promotions.
- Organized racks and shelves to maintain the store's visual appeal.
- Managed in-store pickups, returns, exchanges and refunds in accordance with store policy.
- Maintained calm, professional demeanor and managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and encourage repeat business.
Sales Associate
Walmart
03.2024 - 08.2024
- Greeted and assisted customers with product selections and any questions they may have.
- Contributed to a customer's satisfaction while in the establishment.
- Maintained clean and organized sales floor / displays.
- Stocked shelves, managed returns and assisted team leads with processing damaged/unsellable products.
- Worked with other associates and team leads to meet daily goals within our departments.
- Assisted customers with cutting fabrics.
Education
High School Diploma -
Nutley High School
Nutley, NJ06-2023
Associate of Science - Criminal Justice
Hudson County Community College
Jersey City, NJ06-2027
Skills
- Communication skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Organizational skills
- Phone etiquette
- Deescalation skills
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Sales Associate
Carter's
03.2025 - Current
Sales Associate
Walmart
03.2024 - 08.2024
High School Diploma -
Nutley High School
Associate of Science - Criminal Justice
Hudson County Community College