Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Kimberly Sandoval

American Fork,UT

Summary

Dynamic professional with a proven track record in customer service and sales at RIDD Pest Control. Skilled in data entry and bilingual communication, I excel in resolving customer issues and enhancing satisfaction. My attention to detail and ability to collaborate effectively have consistently driven positive outcomes in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Biller / Customer Service / Retention / Sales

RIDD Pest Control
Lehi, UT
05.2023 - Current
  • Maintained up-to-date records of all billing activities, including charges, adjustments, denials, and collections.
  • Answered customer questions to maintain high satisfaction levels.
  • Maintained confidentiality on all patient record data.
  • Resolved escalated issues from customers in a timely manner.
  • Resolved customer complaints quickly and accurately by leveraging problem solving skills.
  • Provided customers with product information, pricing and availability.

Server /Bartender

Wingers Restaurant
Provo, UT
04.2022 - 04.2025
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Assisted in training new servers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Door-to-Door Sales Representative

Aptive Environmental
Seattle, WA
04.2020 - 07.2020
  • Greeted customers at their door and introduced myself.
  • Finalized paperwork for sales and service policies to lock in new customers.
  • Explained products and prices to customers, demonstrating use of products.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Education

High School Diploma -

Landmark
Spanish Fork, UT
05-2020

Skills

  • Customer service
  • Attention to detail
  • Team collaboration
  • Time management
  • Multitasking and organization
  • Data entry
  • Bilingual communication

Affiliations

  • Going to the gym
  • Long walks
  • Tanning to a crisp by the pool

Certification

  • Dental Software Certification
  • Dental Assisting Certification

Timeline

Biller / Customer Service / Retention / Sales

RIDD Pest Control
05.2023 - Current

Server /Bartender

Wingers Restaurant
04.2022 - 04.2025

Door-to-Door Sales Representative

Aptive Environmental
04.2020 - 07.2020

High School Diploma -

Landmark

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