Results-driven operations supervisor with expertise in performance monitoring, quality assurance, and staff development. Proven track record of optimizing workflows to achieve operational efficiency and enhance team productivity.
Overview
35
35
years of professional experience
Work History
Sr Supervisor of Operations
CBE Group
Waterloo, IA
11.2024 - Current
Supervised daily operations to ensure team productivity and adherence to quality standards.
Coordinated workflow between departments to optimize resource utilization and operational efficiency.
Trained new employees on company policies, procedures, and performance expectations.
Analyzed operational data to identify trends and recommend actionable solutions for efficiency gains.
Conducted regular performance evaluations, providing feedback to enhance team capabilities.
Developed training materials that supported onboarding processes and continuous staff development.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Supervisor of Operations
CBE Group
Waterloo, IA
07.2006 - 11.2024
Supervised daily operations to ensure compliance with company policies and procedures.
Managed workflow processes, optimizing resource allocation for maximum efficiency.
Trained and mentored staff, fostering a culture of continuous improvement and teamwork.
Implemented quality control measures to enhance service delivery and customer satisfaction.
Preschool Teacher
Community United Child Care Center
Waterloo, IA
07.1991 - 07.1994
Developed engaging lesson plans that fostered creativity and critical thinking in young learners.
Implemented age-appropriate activities to support developmental milestones and individual learning styles.
Collaborated with parents to address children's needs and enhance their educational experience.