Professional Summary
Overview
Work History
Skills
Accomplishments
Certification
Awards
Timeline

Kimberly Schuck

RPM Living
Houston,TX
1
Certification
22
years of professional experience

Certified Apartment Manager leading Class A, Class B and Class C multifamily operations, leasing, budgeting, and resident experience across stabilized, lease-up, and repositioning assets. Drives NOI growth through rent strategy, expense control, and portfolio transitions while maintaining occupancy above market and strengthening resident retention. Partners with ownership teams on financial reporting, compliance, and team development across high-rise, mid-rise, and garden-style communities.

Work History

Community Manager

3 Years 7 Months
RPM Living | 10.2022 - 05.2026
  • Class A Garden Style | 324 Units | Grove East Apartments, Humble, TX
  • Class A+ Midrise | 326 Units | Ashford Apartments, Houston, TX
  • Floating Community Manager Class A, B and C | Performed at over 10+ Communities for Owner Portfolio
  • Direct all operational, financial, leasing, and resident experience functions for a high-performing Class A community, Class A Midrise and Trained, Financials, Leasing and Oversight of 10+ transitions for Owner Portfolio.
  • Managed and created annual operating budgets, consistently achieving financial objectives and ownership expectations.
  • Increased property revenue and NOI through strategic rent growth, expense control, and operational efficiencies.
  • Maintained occupancy levels averaging 93%, outperforming market benchmarks.
  • Implemented revenue management and marketing strategies that improved leasing velocity and resident retention.
  • Developed and mentored onsite team members, creating internal promotion opportunities and strengthening team retention.
  • Partnered with ownership groups to provide financial reporting, asset performance analysis, and strategic recommendations.
  • Ensured full compliance with HFC program requirements while maintaining operational excellence.
  • Achieved NOI growth of 3.9%.
  • Increased occupancy from 89% to 94%.
  • Reduced controllable expenses by 3.2%.
  • Improved resident retention to 62% in 2025 from 45% in previous years.

Community Manager

2 Years 8 Months
WRH Realty | 02.2020 - 10.2022
  • 298-Unit Class A Community – Bahia Cove – Dickinson, TX
  • Led all operational and financial activities during a major property rehabilitation and value-add initiative.
  • Directed capital improvement projects while maintaining resident satisfaction and operational continuity.
  • Developed and managed annual budgets, forecasts, and financial reporting processes.
  • Implemented cost-control measures and revenue enhancement strategies that improved asset performance.
  • Coached and developed onsite staff, resulting in improved productivity and service delivery.
  • Increased NOI by 9.8% through expense management and revenue growth initiatives.
  • Successfully completed rehabilitation project valued at $2,000,000.
  • Improved resident retention to 55% from 40% the previous year.
  • Earned Top Income Producer Award with 22.2% income growth 2022.

Community Manager

4 Years 4 Months
BH Management | 09.2015 - 01.2020
  • 300-Unit Class A Mixed-Use Community – Villages at Louetta – Spring, TX
  • Directed daily operations for a Class A mixed-use asset, overseeing financial performance, leasing operations, maintenance, and resident relations.
  • Maintained strong occupancy and revenue performance through targeted marketing and leasing initiatives.
  • Managed annual budgets and financial reporting while controlling operating expenses.
  • Led team development efforts, creating a culture of accountability and high performance.
  • Maintained occupancy above 94% throughout tenure.
  • Increased rental revenue by 2.2%.
  • Reduced delinquency to .1%.
  • Improved resident satisfaction scores.

Community Manager | Assistant Manager | Leasing Manager

6 Years 5 Months
Greystar Management Services | 02.2009 - 07.2015
  • Progressed through multiple leadership positions including lease-ups, stabilized communities, acquisitions, and rehabilitation projects to Class A, B and C communities.
  • Participated in due diligence for more than 10 property acquisitions, evaluating operational, financial, and market performance.
  • Supported successful lease-up and stabilization efforts across multiple Texas assets.
  • Contributed to successful acquisition and transition of 10+ communities.
  • Supported lease-up projects achieving occupancy targets within projected timelines.
  • Ensured compliance with affordable housing, tax credit, and regulatory requirements.
  • Trained and mentored teams across multiple markets and operational platforms.
  • Mentored and Coached 6 young professionals to promotions from leasing to Managers.
  • Served as Training Advisor and Software Advisor, delivering operational training and system implementation support across multiple teams.

New Home Sales Consultant

4 Years 2 Months
JRK Holdings DBA Cambridge / Esquire Homes | 03.2004 - 05.2008

Newport Subdivision

  • Managed the complete new home sales process, from initial customer consultation and community tours through home selection, contract execution, design, construction coordination, and closing.
  • Conducted professional tours of model homes, inventory homes, and available lots while presenting community features, floor plans, upgrades, and home specifications.
  • Built relationships with prospective buyers by identifying individual needs, lifestyle preferences, budgets, and desired home features.
  • Converted prospects into buyers through consultative sales techniques, product knowledge, follow-up, and relationship management.
  • Prepared and executed new home sales contracts and guided customers through the purchase process.
  • Assisted customers with home design and selections from ground to completion, helping translate preferences into finished home specifications.
  • Coordinated with builders, contractors, vendors, and ownership teams throughout construction and development.
  • Supported marketing and customer acquisition initiatives designed to generate traffic and increase sales opportunities.
  • Assisted with the design and relocation of the community's new model home.
  • Maintained ongoing communication with customers throughout the construction process to ensure expectations were met and issues were resolved promptly.
  • Developed strong knowledge of new construction, community development, home features, upgrades, customer service, and real estate sales.
  • Increased sales by 15%.

Skills

Property Operations Management
Budgeting & Financial Management
NOI & Revenue Growth
Occupancy & Leasing Strategy
Resident Relations & Retention
Team Leadership & Team Development
Vendor & Contract Management
Capital Projects & Renovations
Lease-Ups & Asset Stabilization
Marketing & Customer Acquisition
Owner & Stakeholder Relations
Performance Management & KPIs
Risk Management & Compliance
Conflict Resolution
Sales & Business Development
Construction & Rehabilitation Coordination
Property Inspections & Quality Control
Due Diligence & Acquisitions

Accomplishments

  • Over 20 years of progressive leadership in multifamily property management.
  • Managed Class A, Class B, Class C, high-rise, mixed-use, lease-up, rehabilitation, and stabilized assets throughout Texas.
  • Participated in due diligence and transition activities for 20+ acquisitions.
  • Consistently improved NOI through revenue growth, expense management, and operational efficiencies.
  • Developed and promoted 10+ team members into leadership positions.
  • Successfully executed rehabilitation, repositioning, and lease-up strategies that enhanced asset value and investor returns.

Certification

  • Certified Apartment Manager (CAM), 2025
  • Yardi Voyager
  • Yardi CRM / Knock
  • Yardi Elevate
  • OneSite
  • Rent Café
  • ActiveBuilding
  • Real Page
  • YieldStar
  • LRO
  • ARIM
  • UKG (UltiPro)
  • BlueMoon
  • NWP
  • EPremium
  • Salto
  • KeyTrak

Awards

Manager of the Year Finalist (2012) Greystar, People Pillar Award (2013) Greystar, Top Shop Award (2009, 2014) Greystar, Top Income Producer – 22.2% Revenue Growth (2023) WRH Realty, Reputation Management Award (2023) WRH Realty, Safety Award (2022 and 2023) WRH Realty

Timeline

Community Manager

RPM Living
10.2022 - 05.2026Read More

Community Manager

WRH Realty
02.2020 - 10.2022Read More

Community Manager

BH Management
09.2015 - 01.2020Read More

Community Manager | Assistant Manager | Leasing Manager

Greystar Management Services
02.2009 - 07.2015Read More

New Home Sales Consultant

JRK Holdings DBA Cambridge / Esquire Homes
03.2004 - 05.2008Read More
Kimberly Schuck