Kimberly Segovia
Houston,TX
Summary
Responsible student with good judgment, time management and a flexible schedule. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
7
7
years of professional experience
Work History
Bartender
The Park on Main
La Porte, TX
04.2026 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Bartender
Tiny Cantina
San Antonio, TX
03.2023 - 04.2026
- Crafted innovative cocktails and beverages based on customer preferences, enhancing overall guest satisfaction.
- Managed bar inventory and supplies efficiently, reducing waste and ensuring product availability.
- Trained new staff on bartending techniques, service standards, and beverage preparation procedures.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations consistently.
- Developed strong relationships with regular patrons, fostering a welcoming atmosphere that encouraged repeat business.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Event Coordinator
Main Event
San Antonio, TX
06.2022 - 03.2023
- Utilized planning software to generate timeline and master task list documentation.
- Managed event planning and execution using strong attention to detail and communication skills.
- Planned and developed programs, agendas, budgets and services according to customer requirements.
- Determined how future events could be improved.
- Improved phone etiquette/Customer service skills.
Cashier
Hobby Lobby
San Antonio, Texas
10.2021 - 12.2021
- Operated cash register and accurately processed payments, returns, and exchanges.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Resolved and de-escalated issues to address customer concerns.
- Greeted and informed customers of products, fostering positive store experiences.
- Handled customer complaints and inquiries in a courteous and efficient manner.
Receptionist
Red Bluff Animal Hospital
Pasadena, TX
06.2020 - 03.2021
- Welcomed guests through friendly conversation.
- Complied with privacy and confidentiality policies when communicating with callers and guests.
- Used sign-in sheets and other check-in procedures to track visitors on premises.
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Maintained accurate patient records using veterinary practice management software.
- Ensured cleanliness and organization of reception area to create welcoming environment for clients.
The Medicine Shoppe Pharmacy
La Porte, TX
07.2019 - 10.2019
- Maintained efficiency by balancing customer needs with pharmacy workload.
- Prevented recordkeeping and service errors with accurate data entry, verifying all information and correcting issues immediately.
- Kept inventory accurate with effective management and regular cycle counts.
- Handled prescription orders at counter, in drive-thru line, and via delivery service.
- Kept over-the-counter medications and other pharmacy-related supplies well-organized and stocked for customers.
- Avoided product waste with proper stock rotation procedures.
Education
Multidisciplinary Studies -
San Jacinto College
Pasadena, TX05.2021
Completed Coursework Towards Diploma -
La Porte High School
La Porte, TX05.2021
Skills
- Enhanced guest interactions, resulting in improved team collaboration
- Optimized task prioritization, achieving efficient time management
- Elevated customer service through expert telephone communication
- Achieved high levels of guest satisfaction via personalized service
- Maintained product availability by expertly managing inventory
- Contributed to a positive workplace atmosphere through cooperative teamwork
- Secured accurate transactions through proficient cash register operation
LANGUAGES
Spanish
Bilingual
Timeline
Bartender
The Park on Main
04.2026 - Current
Bartender
Tiny Cantina
03.2023 - 04.2026
Event Coordinator
Main Event
06.2022 - 03.2023
Cashier
Hobby Lobby
10.2021 - 12.2021
Receptionist
Red Bluff Animal Hospital
06.2020 - 03.2021
The Medicine Shoppe Pharmacy
07.2019 - 10.2019
Multidisciplinary Studies -
San Jacinto College
Completed Coursework Towards Diploma -
La Porte High School