Kimberly Singletary
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
14
14
years of professional experience
Work History
Medical Transportation Driver
Medstar Medical Transport
06.2024 - Current
- Assisted patients in entering and exiting the vehicle safely via stretcher, utilizing proper lifting techniques when necessary.
- Communicated with dispatchers, patients and healthcare workers to ensure timely pickups and dropoffs.
- Improved patient satisfaction by providing timely and efficient medical transportation services.
- Conducted pre and post vehicle inspections.
- Maintained patient privacy per HIPAA laws.
Environmental Services Technician
Encompass Health Rehabilitation Hospital
10.2019 - 11.2023
- Maintained patient and hospital confidentiality.
- Ensured timely completion of assigned tasks by prioritizing duties based on urgency and importance.
- Enhanced facility cleanliness by implementing efficient waste and biohazard material disposal procedures.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Set up beds or other furniture in rooms.
- Worked with team members from multiple departments to maintain strict cleanliness standards.
- Reported all maintenance issues and damages to appropriate personnel promptly.
Medical Transportation Driver
AJS Transportation LLC
10.2021 - 10.2023
- Conducted pre and post vehicle inspections and made note of any maintenance issues.
- Safely operated a non-emergency vehicle to transport patients to medical, dental, and physical therapy appointments, pharmacy to provide timely and reliable transports.
- Assisted patients with mobility devices (wheelchairs, rollators, walkers, and oxygen tanks) ensuring all devices are restrained properly.
- Communicated with dispatch, patients and healthcare workers to ensure timely pickups and dropoffs.
- Certifications include First Aid and CPR, DOT medical card, PASS, Defensive Driving, and Wheelchair.
- Improved patient satisfaction by providing timely and efficient medical transportation services.
Administrative Assistant
Milton Tax Associates
11.2010 - 05.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Education
Associates - Health Information Management
DeVry University (Online)
Lisle, IL12.2026
Skills
- Strong Navigation Skills
- Team player attitude
- HIPAA Compliance Understanding
- Vehicle maintenance knowledge
- Critical thinking abilities
- Customer Service-Oriented
- Professionalism and Courtesy
- Adaptive Decision Making
Timeline
Medical Transportation Driver
Medstar Medical Transport
06.2024 - Current
Medical Transportation Driver
AJS Transportation LLC
10.2021 - 10.2023
Environmental Services Technician
Encompass Health Rehabilitation Hospital
10.2019 - 11.2023
Administrative Assistant
Milton Tax Associates
11.2010 - 05.2019
Associates - Health Information Management
DeVry University (Online)
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