Kimberly Smith
Bridgeport,CT
Summary
Dedicated security professional with extensive experience at Allied Universal Security Services, excelling in facility security and incident reporting. Proven ability to enhance safety through effective crowd control and exceptional customer service. Skilled in emergency response and conflict resolution, ensuring a secure environment while maintaining a calm demeanor.
Experienced with maintaining secure premises and ensuring safety protocols. Utilizes effective communication and observation techniques to monitor and manage potential risks. Knowledge of conflict resolution and incident response to handle situations calmly and efficiently.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Unarmed Security Guard
Allied Universal Security Services
03.2024 - 03.2025
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
Elderly Caregiver
Fairfield Family Care
09.2020 - 05.2024
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
Unarmed Security Guard
Marksman
07.2017 - 02.2020
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
Education
High School Diploma -
Holy Trinity High School
Kingston Jamaica07-2013
Skills
- Facility security
- Crowd control
- Patrolling techniques
- Situational awareness
- Report writing
- Property patrol
- Security equipment operation
- Incident reporting
- Emergency response
- Public safety protocols
- Employee assistance
- First aid administration
Accomplishments
- Resolved product issue through consumer testing.
Certification
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
- security office id card state of connecticut issued 02/21/2024 to 02/20/2029
Languages
English
Full Professional
Timeline
Unarmed Security Guard
Allied Universal Security Services
03.2024 - 03.2025
Elderly Caregiver
Fairfield Family Care
09.2020 - 05.2024
Unarmed Security Guard
Marksman
07.2017 - 02.2020
High School Diploma -
Holy Trinity High School
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